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AutoNation Buick GMC Laurel

Laurel, MD

Overview
Reviews
3.9
165 Reviews
AutoNation Buick GMC Laurel is your local source for all things Buick and GMC in the Greater Baltimore area. Located in Laurel, our dealership serves residents from Baltimore, Columbia, and even Washington, too. From the latest new Buick and GMC vehicles for sale, to our extensive used inventory, AutoNation Buick GMC Laurel has it all. Visit our website to learn more, and schedule a test drive today.
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400 Washington Boulevard

Laurel, MD

20707

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Showing 165 reviews

March 01, 2025

Moises was a excellent servive advisor and the only one working that Saturday. Many people came in to get vehicle service. It took him some time, but he got everyone check in, telling people there status o More

by Natasha Collins-Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises
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Mar 04, 2025 -

AutoNation Buick GMC Laurel responded

Hi Natasha, we're happy you found our staff to be so supportive during your experience here at AutoNation Buick GMC Laurel. If you ever need help, just give us a call. Happy motoring!

February 20, 2025

Poor customer service from Jack he had me waiting all day for my car when the dealership ship offers a shuttle service for customers who live within the vicinity of the dealership. He insinuated that if I le More

by Courtney B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack
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Feb 22, 2025 -

AutoNation Buick GMC Laurel responded

Hi Courtney, we appreciate you taking the time to respond. The staff at AutoNation Buick GMC Laurel take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (301) 263-6380. We hope to hear from you.

January 27, 2025

My vehicle was held for a year with no communication and repairs were not accurately done as my vehicle still has issues. More

by LH
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Jan 31, 2025 -

AutoNation Buick GMC Laurel responded

Hi, thank you for letting us know about your recent visit to AutoNation Buick GMC Laurel. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (301) 263-6380 so we can work towards a resolution. We look forward to hearing from you.

January 17, 2025

Everyone was nice and respectful and the process went smoothly. I will be back for another vehicle. More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Boothe
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Jan 20, 2025 -

AutoNation Buick GMC Laurel responded

Hi, we are pleased to hear you had such a positive experience with us, Brian! If you need more help, our team is available to talk -- safe travels!

January 01, 2025

i would recommend this dealership to anyone needing service on their car/truck. Employees are very friendly and accommodating. More

by A GMC Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses
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Jan 03, 2025 -

AutoNation Buick GMC Laurel responded

Hi, your wonderful feedback and rating mean a lot to us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 30, 2024

Excellent service is the reason I keep coming back all the way from Upper Marlboro. More

by cgilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Parzow
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Jan 01, 2025 -

AutoNation Buick GMC Laurel responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Buick GMC Laurel. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Jan 03, 2025 -

AutoNation Buick GMC Laurel responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Buick GMC Laurel. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

November 22, 2024

I cannot say enough great things about our experience with Buick and Richard Harris at the dealership! From start to finish, Richard was outstanding. He was incredibly communicative throughout the proces More

by rachelsnebot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Harris
Report | Print
Nov 26, 2024 -

AutoNation Buick GMC Laurel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 05, 2024

Excellent dealer, very helpful. They explained everything to me in every step, I recommend them. More

by hilarynataly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farid Saidi
Report | Print
Sep 07, 2024 -

AutoNation Buick GMC Laurel responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 28, 2024

Very friendly, staff was helpful, and I left feeling good about my experience. I would recommend them to my friends and family More

by damarso710
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Harris
Report | Print
Aug 31, 2024 -

AutoNation Buick GMC Laurel responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 14, 2024

Friendly personnel, helpful, explanation of car's features should be slower and more hands on. More

by boydenfdb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farid Saidi
Report | Print
Aug 17, 2024 -

AutoNation Buick GMC Laurel responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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