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AutoNation Buick GMC Henderson - Service Center

Henderson, NV

4.5
406 Reviews

406 Reviews of AutoNation Buick GMC Henderson - Service Center

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March 23, 2023

Mr Martin gave me the best customer service I ever had in this dealer. Was only for oil change but he treat me like lm buying a new car More

by Ariel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asante Martin
Mar 28, 2023 -

AutoNation Buick GMC Henderson responded

Hello Ariel, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 15, 2023

The service was good, I loved that they waxed my car! Big points for that More

by Shessey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t have a card
Mar 18, 2023 -

AutoNation Buick GMC Henderson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 04, 2023

At Henderson AutoNation Buick GMC everyone treats me like family even when I just change my oil More

by deangoldhammer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José
Mar 08, 2023 -

AutoNation Buick GMC Henderson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 03, 2023

I always get great service at Autonation Buick GMC Henderson! The service representatives are always very polite and helpful! They keep me abreast of the status of my repair and I highly recommend Aut More

by CEUGENEHALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise, Jose
Mar 06, 2023 -

AutoNation Buick GMC Henderson responded

Hello, We are pleased to hear you had such a positive experience with us! We appreciate your recommendation of Autonation Buick GMC Henderson and we hope to be of service again in the future.

March 01, 2023

Every time I go in for service, It’s easy and quick! Jose in service is amazing and is completely honest! I’ve never loved going in for service on my truck because I was afraid they would always try and More

by becca_melon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Torres
Mar 06, 2023 -

AutoNation Buick GMC Henderson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 23, 2023

I am basing my review of this place on Denise Kipling in the service department. She makes this place and gives great customer service. I have got to the stage now that if she is not there I am not trusting More

by showvegasrealty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Kipling
Feb 27, 2023 -

AutoNation Buick GMC Henderson responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 22, 2023

Denise was the best Service Rep. I have ever had at GMC. She is profesional, knowledgeable and caring and always quick to get back to me with updates on the status of my Terrain. A p More

by rosaliehigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise, David
Feb 26, 2023 -

AutoNation Buick GMC Henderson responded

Hi Rosaliehigh, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Buick GMC Henderson! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 21, 2023

I came in for an oil change and to have a long awaited switch installed for my interior lights. I was pleasantly surprised that from arrival to departure the work only took 2 hours as I had opted to wait More

by shar.thom979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise
Feb 25, 2023 -

AutoNation Buick GMC Henderson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 13, 2023

Joes is always great to work with. He is always quick to communicate with me if I have additional services that need to be preformed on my vehicle. More

by BrookeJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Feb 16, 2023 -

AutoNation Buick GMC Henderson responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

February 12, 2023

They have not fixed it yet. They seem to be moving very slow but they're doing the best they can More

by Moon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose
Feb 14, 2023 -

AutoNation Buick GMC Henderson responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (702) 570-0288 -- we hope to hear from you soon.

Feb 14, 2023 -

Moon responded

Tried calling the number and your answer in service just continually repeats itself. You have a glitch in your system there is no way to get through to the general manager. This is something you should get addressed. Yes I would like to speak to the general manager. Is there a direct number to the general manager?

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