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AutoNation Buick GMC Henderson - Service Center

Henderson, NV

4.5
406 Reviews

406 Reviews of AutoNation Buick GMC Henderson - Service Center

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May 26, 2023

Denise and the team are awesome. They were efficient and communicated very well. Super happy with service More

by gregorybone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise
May 31, 2023 -

AutoNation Buick GMC Henderson responded

Hi, we appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

May 22, 2023

I have purchased multiple vehicles from this dealership. The quality of service has diminished in my opinion. I went in for a routine Oil change. After my service was complete I brought my vehicle home and More

by acgrewards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
May 26, 2023 -

AutoNation Buick GMC Henderson responded

Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (702) 570-0288 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

May 19, 2023

I received OUTSTANDING SERVICE from Andy who was very attentive to my request and very informative. Andy also displayed a very professional business-like attitude at all times as he explained the entire More

by Byron Barnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
May 22, 2023 -

AutoNation Buick GMC Henderson responded

Hi Byron, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2023

This was my first service experience at a GM dealership. Overall, staff were friendly and the atmosphere was comfortable and accommodating with lots of room and snacks and available. The wait was not too More

by AT42@23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asante
May 19, 2023 -

AutoNation Buick GMC Henderson responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (702) 570-0288 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

May 11, 2023

I had great service The staff was very friendly and detail oriented. I will be back! More

by faye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner and Matt
May 15, 2023 -

AutoNation Buick GMC Henderson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 10, 2023

Andy, ASM, was great. He fully informed me of what my service would entail and cost. I received my vehicle in a timely manner ....all good and clean. More

by bozosdead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
May 15, 2023 -

AutoNation Buick GMC Henderson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 09, 2023

Love this dealership very professional, very upfront they should run training seminars too showing other dealerships. How dealership is supposed to be ran More

by dieselpower1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RODRIGO GUEVARA
May 12, 2023 -

AutoNation Buick GMC Henderson responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

May 08, 2023

It was easy making the service appt on line and when I had to change the time they were very accommodating. More

by Peach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asante Martin
May 09, 2023 -

Peach responded

It was easy making the service appt on line and when I had to change the time they were very accommodating.

May 09, 2023 -

Peach responded

I don’t know what you want me to say…see above!

April 27, 2023

Service writer, Asante, was very professional and explained everything to me in detail where I understood. More

by lindajinLHC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asante
May 01, 2023 -

AutoNation Buick GMC Henderson responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 25, 2023

Walked through, noone greeted me. Service staff are cool though. Labor is too expensive, overpriced. More

by Naimr37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anonymous
Apr 28, 2023 -

AutoNation Buick GMC Henderson responded

Hi, we are deeply disappointed by your experience at Autonation Buick GMC Henderson. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 570-0288 to discuss what we can do to help.

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