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AutoNation Buick GMC Henderson - Service Center

Henderson, NV

4.5
406 Reviews

406 Reviews of AutoNation Buick GMC Henderson - Service Center

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July 13, 2023

Service manager was good, but it takes you guys forever to finish my vehicle..I understand that the dealership has a mechanic shortage More

by jbrocker123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Jul 17, 2023 -

AutoNation Buick GMC Henderson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 10, 2023

I was a day early and they still did my service! I was sure I would be told to come back the next day. More

by dmrutherford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jul 13, 2023 -

AutoNation Buick GMC Henderson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 06, 2023

The customer service is great. Andy took good care of me and my GMC truck. The bonus truck wash was exceptional!! More

by marylangley53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Atkins
Jul 06, 2023 -

marylangley53 responded

Andy Atkins is the BEST!!

Jul 07, 2023 -

AutoNation Buick GMC Henderson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 06, 2023

Service was great! Drop off & pick up so easy & fast. I needed a ride home, the gentleman was so amazing. He made me feel very comfortable. The gentleman that helped wi More

by AmberJ78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
Jul 11, 2023 -

AutoNation Buick GMC Henderson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 16, 2023

We brought our car in to have the water pump replaced. What should be a 3 to 4 hour job turned into a 7 day project. The assistant manager Andy said our extended warranty would cover 10 days for a rental. More

by Badandy12985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy
Jun 23, 2023 -

AutoNation Buick GMC Henderson responded

Hi, we appreciate you taking the time to respond. The staff at Autonation Buick GMC Henderson take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 570-0288 to discuss what we can do to help.

June 15, 2023

I purchased my car from this dealership and decided to come back for service. The experience from start to finish was exceptional. Thank you for your great service. More

by Laura1177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Atkins
Jun 22, 2023 -

AutoNation Buick GMC Henderson responded

Hello Laura, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

June 11, 2023

I would like someone to call me on my truck it has been in the shop over a month milanthayer@gmail.com More

by milanthayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy
Jun 15, 2023 -

AutoNation Buick GMC Henderson responded

Hi Milanthayer, thank you for bringing this matter to our attention. Please call our General Manager at (702) 570-0288 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

June 05, 2023

The dealership was easy to work with from scheduling through completing the maintenance work on the truck. Ron the service Advisor was very communicative and the service team finished the work sooner th More

by TS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Jun 08, 2023 -

AutoNation Buick GMC Henderson responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 01, 2023

I couldn’t believe how bad the service was here. My car was there for a month. For a warranty check and to check the ac. They lost my key to my car, then didn’t even tell me until I called to check More

by raymundozamarronskeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Asante
Jun 05, 2023 -

AutoNation Buick GMC Henderson responded

Hi, we are deeply disappointed by your experience at Autonation Buick GMC Henderson. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (702) 570-0288.

May 29, 2023

Awesome dealership, friendly staff, and definitely gonna return for all my gmc services. Highly recommended to anyone looking for honest help on there vehicles. More

by outsiderse7en
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Jun 01, 2023 -

AutoNation Buick GMC Henderson responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Autonation Buick GMC Henderson and we hope to be of service again in the future.

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