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AutoNation Buick GMC Henderson - Service Center

Henderson, NV

4.4
412 Reviews

412 Reviews of AutoNation Buick GMC Henderson - Service Center

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September 29, 2023

They did the work but did not equal the air in the new tires or set the computer Could have been a little bit better service maybe got there at a time when the employees wanted a break and that is o More

by cjaz3355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Oct 02, 2023 -

AutoNation Buick GMC Henderson responded

Hi, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (702) 570-0288 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

September 18, 2023

Brought 2020 Chevy truck (37k miles) for oil change. The next morning I checked oil quantity and oil appeared dirty (not normal golden color following oil change). I brought truck back to dealer (who More

by Strongwing92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James (manager) Tommy (rep), Chuck (maintenance)
Sep 22, 2023 -

AutoNation Buick GMC Henderson responded

Hi, we appreciate you taking the time to respond. The staff at Autonation Buick GMC Henderson take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (702) 570-0288 -- we hope to hear from you soon.

September 16, 2023

I've been taking my trucks here for years and this one the 1st time they turned me away on a Saturday for service. More

by markmoncayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Sep 19, 2023 -

AutoNation Buick GMC Henderson responded

Hello, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (702) 570-0288 -- we hope to hear from you soon.

September 03, 2023

Dealership was very easy to work with, kept me well informed as to what was going on with my vehicle. More

by grandmavegas21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juanita Starbuck
Sep 08, 2023 -

AutoNation Buick GMC Henderson responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

August 27, 2023

Had a great experience with the repair of my Buick Enclave Rodrigo always kept me posted. More

by Berlinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo
Aug 31, 2023 -

AutoNation Buick GMC Henderson responded

Hi Berlinda, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 26, 2023

Dealership was very attentive, handled the recall issue with ease and helped in ordering merchandise using my GMC rewards! More

by Gloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald and Mari
Sep 01, 2023 -

AutoNation Buick GMC Henderson responded

Hi Gloria, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out if there's anything additional we can do for you.

August 16, 2023

Juanita took very good and excellent care of me with this service recall on my vehicle. More

by jesmares1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juanita
Aug 23, 2023 -

AutoNation Buick GMC Henderson responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 13, 2023

1st time buying a car there. They seem to be very helpful if needed &I have had no problems with them! More

by dclhoeebg1249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juanita
Aug 16, 2023 -

AutoNation Buick GMC Henderson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 11, 2023

Ron got me in and set up for drop off service. Appreciate the customer service skill and hope he will be there next. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Aug 14, 2023 -

AutoNation Buick GMC Henderson responded

Hi Ron, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

August 10, 2023

Customer service was excellent ! My car was ready earlier than expected! And a car wash! More

by suzanne.aw47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juanita
Aug 14, 2023 -

AutoNation Buick GMC Henderson responded

Hi, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

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