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AutoNation Buick GMC Henderson - Service Center

Henderson, NV

4.5
406 Reviews

406 Reviews of AutoNation Buick GMC Henderson - Service Center

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June 10, 2022

I took my car in for an oil change as well as a problem recently encountered with the radio. The oil change was completed very quickly and to my satisfaction. The problem with the radio was not found on th More

by shar.thom979
Recommend Dealer
Yes
Employees Worked With
Denise Kipling
Jun 12, 2022 -

AutoNation Buick GMC Henderson responded

Hi Shar, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 10, 2022

Over 2 months in the service department and could not fix the problem. I spent over $10K on their recommendations that did nothing. Communication and performance was so poor I will never buy another GMC (It More

by taber.thill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I wish to not disclose
Jun 13, 2022 -

AutoNation Buick GMC Henderson responded

Hi Taber, we appreciate you taking the time to respond. The staff at Autonation Buick GMC Henderson take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (702) 570-0288. We hope to hear from you.

June 09, 2022

Service department incorrectly balance my tires nor install the face plate on my mirror paid over $70.00. Needed to return on Monday, first time bad service. More

by Davis.nina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota, second person forgot his name
Jun 11, 2022 -

AutoNation Buick GMC Henderson responded

Hi Davis, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 08, 2022

I had to return after my service the following day due to the work not done or done wrong. More

by Davis.nina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota
Jun 11, 2022 -

AutoNation Buick GMC Henderson responded

Hi Davis, thank you for bringing this matter to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (702) 570-0288. We hope to hear from you.

June 07, 2022

Is always a pleasure to go there this time I didn’t have an appointment & they still help me with no problem I will recommend them 💯 More

by Leticia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennise
Jun 08, 2022 -

AutoNation Buick GMC Henderson responded

Hi Leticia, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Autonation Buick GMC Henderson and we hope to be of service again in the future.

June 07, 2022

GMC exceeded my expectations. Not only did they get my truck in right away, it was also repaired in a timely manner. Jose was very friendly and professional and kept in touch th More

by DarciesChevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Jun 08, 2022 -

AutoNation Buick GMC Henderson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

June 07, 2022

I have been going there for many years. I've always been treated with courtesy and respect. I have purchased 3 vehicles from there for my wife. More

by bobado1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Torres
Jun 09, 2022 -

AutoNation Buick GMC Henderson responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 03, 2022

Denise your service adviser did a good job I will look for her again if ever I’ll bring my Car to get it service in your shop. More

by Jimmygarma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise - service adviser
Jun 05, 2022 -

AutoNation Buick GMC Henderson responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

Jun 05, 2022 -

Jimmygarma responded

Service is excellent. Recommend my Friends and relatives to get good service At auto nation Buick GMC.

June 03, 2022

Service agent was very helpful and professional and we appreciated the shuttle service very much. More

by fouinatoilolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise…….. sales Mathew Klein
Jun 06, 2022 -

AutoNation Buick GMC Henderson responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 02, 2022

Always have had good experience until something went wrong with the car and it’s time for warranty to kick in. My car has been sitting at the shop for almost a month, with no end in sight waiting for a More

by rhogenson
Recommend Dealer
No
Employees Worked With
Service
Jun 05, 2022 -

AutoNation Buick GMC Henderson responded

Hi, we appreciate you taking the time to respond. The staff at Autonation Buick GMC Henderson take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (702) 570-0288 -- we hope to hear from you soon.

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