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AutoNation Buick GMC Henderson - Service Center
Henderson, NV
406 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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406 Reviews of AutoNation Buick GMC Henderson - Service Center
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November 29, 2023
We have purchased a few vehicles from here and always happy with the service department. Juanita Starbuck was great this trip. Very friendly, professional and helpful. happy with the service department. Juanita Starbuck was great this trip. Very friendly, professional and helpful. More
by bobado1
Employees Worked With
Juanita Starbuck
November 26, 2023
I took my car in recently to have the check engine light looked over. Rodrigo was great and kept me up to date with the progress. Car looked great upon pickup and I haven’t had any further issues. Thank you looked over. Rodrigo was great and kept me up to date with the progress. Car looked great upon pickup and I haven’t had any further issues. Thank you to everyone who helped get me back on the road! More
by Mnajera0924
Employees Worked With
Rodrigo
November 10, 2023
Took my truck is for service was taken right in. Waited at dealership waiting room was clean and comfortable. Received text saying service was done in less time than the estimate great job. Waited at dealership waiting room was clean and comfortable. Received text saying service was done in less time than the estimate great job. More
by glcbmco
Employees Worked With
I don't rember his name
November 01, 2023
Service department is so horrible I don't know how to express my disappointment with it. How in the world do you have a customer make an appointment to drop their vehicle off to be serviced and when you express my disappointment with it. How in the world do you have a customer make an appointment to drop their vehicle off to be serviced and when you get there they inform you that it will be 3-5 days before it will even be looked at! Ohhh wait! They call after 2 days to ask if it can be sent across town because they have more mechanics and I say yes because I need my car to get a claim so I can get a rental car without me paying for it. Well that NEVER happened! It took almost 2 weeks for the vehicle to go across town. I WILL NEVER EVER RECOMMEND AUTONATION to anyone! Not even my worse enemy. Long story short. I bought a vehicle, right away I noticed a problem. Reached out to dealer and never got a response. Tried calling several times, no response. Finally 30 days after purchase she answered my call. Told me I needed to bring it in to be serviced. That's when all xxxx broke loose! Let me say that I HAVE NOT GOTTEN MY VEHICLE BACK YET AND ITS OVER 5 WEEKS! The communication is horrible and the best part is that I am making payments on a vehicle that I don't even have! I feel like I have been scammed. The joke will be on them though I have contacted several news channels and they can't wait to be on my side and get information to consumers to BEWARE OF ANY AUTONATION More
by mystry77ldy
Employees Worked With
Juanita, Jim
