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AutoNation Buick GMC Henderson - Service Center

Henderson, NV

4.5
406 Reviews

406 Reviews of AutoNation Buick GMC Henderson - Service Center

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September 04, 2022

Buick Automation has always been my one and only Buick dealer since I purchased my first Buick. Maintenace of my vehicles have always been top knots. The service has never failed me on any maintenance is More

by My 2007 Hyundai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose and others that no longer work there and the names escape me.
Sep 09, 2022 -

AutoNation Buick GMC Henderson responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 04, 2022

Awesome service! Jose is very friendly and knowledgeable. Good guys all around. Would recommend highly! More

by Digweed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Sep 09, 2022 -

AutoNation Buick GMC Henderson responded

Hello Digweed, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 02, 2022

The service department was great. Denise kept my updated with everything. The text messages helped. More

by Williamharder99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise
Sep 07, 2022 -

AutoNation Buick GMC Henderson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 01, 2022

Had an appointment for routine service and needed to order a part. Worked with Denise who went over the process and provided an ETA which was accurate. Denise was knowledgable and pleasant to work wit More

by Marc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise
Sep 05, 2022 -

AutoNation Buick GMC Henderson responded

Hi Marc, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 01, 2022

Great communication and updates from Jose. I dropped it off the night before to make it easier for me and it was ready when I got off work the next day. More

by mmccomb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Sep 05, 2022 -

AutoNation Buick GMC Henderson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 31, 2022

Fantastic service! I was nervous about what was wrong with my car, and Denise not only explained things to me clearly but she probably saved my life (severe tire issue More

by Steve D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise
Sep 04, 2022 -

AutoNation Buick GMC Henderson responded

Hi Steve, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 31, 2022

They have always been receptive to answering questions etc. pleasant on telephone accommodating and congenia More

by Deadlaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise
Sep 04, 2022 -

AutoNation Buick GMC Henderson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 30, 2022

$500. For a oil change and fuel filter change was outrageous. More than $209 higher then a other GMC dealer. Over charged big time!!! More

by Pahrumpretired
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nonenone
Sep 04, 2022 -

AutoNation Buick GMC Henderson responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 570-0288 to discuss what we can do to help.

Sep 04, 2022 -

Pahrumpretired responded

Not much to say. After driving 180 miles round trip to try and find a better GMC service all I got was a big over charge Email. Pahrumpretired@protonmail .com 702-762-0722 George Thomsen

August 30, 2022

Kenny Lee was very helpful. He went out his way to make sure I had positive experience. He's #1 in Customer Service! Thank you Kenny! Almadelia Miller More

by ag172329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Ly
Sep 04, 2022 -

AutoNation Buick GMC Henderson responded

Hi there! We're so happy Kenny was able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 27, 2022

I was scheduled for an oil change. Had an 8 AM appointment. Right on time. I also brought along a letter that I had received a few months ago from GM, about a recall for a problem wi More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny
Aug 31, 2022 -

AutoNation Buick GMC Henderson responded

Hi Bill, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (702) 570-0288 to discuss what we can do to help.

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