AutoNation Buick GMC Henderson - Service Center

I have rarely worked with anyone as efficient and professional as Jose Torres. My experience there was a pleasure and I think the whole staff goes the extra mile. professional as Jose Torres. My experience there was a pleasure and I think the whole staff goes the extra mile. More

You hear so many negative reviews of dealer services but I have several cars that I rely on this dealer to take care of and have never had a bad experience. I make my appointment and they take care of my c I have several cars that I rely on this dealer to take care of and have never had a bad experience. I make my appointment and they take care of my cars. I trust them, they never oversell, they do what they say they will do, they are fair, and they wash my cars!!! Definitely recommend. More

Great cars. Dealership is decent. Staff with the sales & service department could be better. Customer service isn’t top notch. I got a battery replaced and the Dealership is decent. Staff with the sales & service department could be better. Customer service isn’t top notch. I got a battery replaced and then went to get a smog for my car registration. Nobody told me I couldn’t get a smog right after. So when I did, it failed and I wasted my time & money. The gentleman at the smog place told me to drive 50-75 miles for codes to fall off. I had no idea. Went again after driving for a few days and it failed again. I called to ask my service guy at GMC if what the smog check place informed me of was true, or if i needed any additional services done, but he never once called me back. This dealership makes me never want to buy a GMC again. I feel as if I can get better quality service somewhere else in town. More

Great customer service with service advisor Kenny Ly as always! Excellent explanation of services being done and pricing. always! Excellent explanation of services being done and pricing. More

Anthony in Parts was Friendly and found my part and got it delivered in 2 days! Ryann Maggot in service was very friendly and got what needed to be done done! it delivered in 2 days! Ryann Maggot in service was very friendly and got what needed to be done done! More

Absolutely terrible service experience with this dealership! Left car 4 times to have a chip installed - first time they didn't have the chip, second time it was the wrong chip, third time they sai dealership! Left car 4 times to have a chip installed - first time they didn't have the chip, second time it was the wrong chip, third time they said it was done but it didn't work....4th time they told me it was done but I checked before leaving the dealership and it still wasn't working...I was told it was a 'miscommunication". On the 4th trip I also asked for an oil change and tire rotation - oil change done but not tire rotation....again was told it was a 'miscommunication' - this service department evidently has communication issues!! Also, I thought this was funny - when I called to complaint the woman that answered the service line couldn't even pronounce Enclave correctly!! More

Very professional experience at the Service Dept. Oil change and tie rotation in 1.5 hours, as promised. Car wash was an added bonus. I will be back. Oil change and tie rotation in 1.5 hours, as promised. Car wash was an added bonus. I will be back. More

Overall very pleased with the dealership. The person who helped me was very respectful and honest about what needed to be done on the car. Very friendly and my car was ready when he said it w The person who helped me was very respectful and honest about what needed to be done on the car. Very friendly and my car was ready when he said it would be. More

My experience with AutoNation has always been EXCELLENT! Kenny, my service representative was very professional and knowing I had a busy day ahead, he made sure to explain the recalls on my GMC and to take Kenny, my service representative was very professional and knowing I had a busy day ahead, he made sure to explain the recalls on my GMC and to take care of the issues and to get me on my way with a great car wash! I love my GMC and AutoNation's service! More

Very good customer service. I bought my Terrain in 2016 and I truly appreciate the email notifications when services are due. The advisors are usually pretty accurate on how lon I bought my Terrain in 2016 and I truly appreciate the email notifications when services are due. The advisors are usually pretty accurate on how long it will take to complete the service. More