AutoNation Buick GMC Corpus Christi - Service Center
Corpus Christi, TX
248 Reviews of AutoNation Buick GMC Corpus Christi - Service Center
I bought a pre owned 2006 Silverado in December of 2006. I had that truck for 13 years and mostly had it serviced at Chevrolet dealerships. I have always had great service and the service advisors always t I had that truck for 13 years and mostly had it serviced at Chevrolet dealerships. I have always had great service and the service advisors always treated me with respect and did all they could to give me a fair price for any repairs. I traded it in for a new 19 Ford. The truck was OK but I noticed that the customer service was definitely not like Chevrolet’s. AutoNation Ford in Corpus Christi needs to take a lot of customer service training from Bert Ogden Chevrolet in Mission, Tx. I just traded in my F150 for a pre owned 2022 GMC Sierra not purchased at a GM dealer. When I took my Sierra in for regular maintenance service, Angel at Corpus Christi AutoNation GMC reminded me of the great customer service that I knew of when I was in Mission. I never felt uncomfortable through the whole process of getting my truck taken care of. Without asking, Angel set my truck up with a couple of recalls, Which got taken care of the following week. I would like to thank my other advisor, Luis, on the Chevrolet side. He help me with the recall service. He was very professional, friendly, and kept me up to date with the progress of the repairs. He thank me for choosing his dealership and told me to call him directly with any future issues. Gret job AutoNation GMC/Chevrolet Corpus Christi. More
Angel was the worst service attendant I ever experienced. Not once did I get a call on the status of my vehicle and when I would call to find anything out, he never had a clue on what was going on. Not only Not once did I get a call on the status of my vehicle and when I would call to find anything out, he never had a clue on what was going on. Not only that but it was like i was bothering him. Absolutely worst customer service and no people skills. I had to find out from 2 other service attendants the status of my truck and it only took them 5 min of their time. So if you go to the GMC side make sure you get Jason, he was a great help and knows how to treat people like people. Angel made the 3 and half months my truck was there an absolute nightmare. Other than that my truck runs great had a little mishap at the end with some damage to the paint but they are taking care of it. More
David is a really great Service Advisor. Very , professional and most of all takes time to tell you first off what's going to done as well as what if anything the Tech finds other than what Very , professional and most of all takes time to tell you first off what's going to done as well as what if anything the Tech finds other than what the orginal service More
Jason , as always was great on helping me out. He told me what my problem might be and it turned out to be correct. They replaced my purge valve and I had my car back in a few hours. Jason, prompt He told me what my problem might be and it turned out to be correct. They replaced my purge valve and I had my car back in a few hours. Jason, promptly had Regenia take me home with shuttle and was promptly picked up about 10 minutes after Jason said my car was ready. More
Angel was up front the start advising us that they were short handed and they he could not guarantee how long he would need to keep vehicle. We much appreciated knowing this up front vice after leaving ve short handed and they he could not guarantee how long he would need to keep vehicle. We much appreciated knowing this up front vice after leaving vehicle, but hubby is retired so we were good with that. Once the diagnosis was done the repair was done. More
All the personnel were very nice and the electrical or computer problems were NOT the fault of Jason Wilson, who was the person I dealt with the most. It seemed like the diagnostic machine was sending computer problems were NOT the fault of Jason Wilson, who was the person I dealt with the most. It seemed like the diagnostic machine was sending incorrect information causing a great delay in getting mycar back as soon as I thought. The did the same thing it back on 23 July 2022 and the dealership in Robstown was not able to duplicate the problem I had expressed. Car only went 2 miles then 3 miles per hour, the finally got up to 17 miles per hour, coming home from doctors office, More