AutoNation Buick GMC Corpus Christi - Service Center
Corpus Christi, TX
244 Reviews of AutoNation Buick GMC Corpus Christi - Service Center
I love my Acadia but this is the second time I visit the service center and each time I come out very disappointed. I received a call about my vehicle needing a wheel alignment but didn’t get message until service center and each time I come out very disappointed. I received a call about my vehicle needing a wheel alignment but didn’t get message until car was ready to be picked up. Russell wasn’t available so Jason helped me. He informed me there was a sale and instead of 149.00 it was on salefor 49.99.. the message Russell had left me was it was on sale for 89.00. I felt I was being misled by Russell. Also, my last vehicles had been Nissans. I still own one. Every time I take my car for service I receive a complementary vacuum and car wash. I was not provided any thing both times my Acadia has been serviced. I wish Jason had been my service advisor. Russell was a fast talker and I didn’t feel he was as helpful and honest as he should have been. He did end up calling me back so I could go pick up my car. I informed him I had already picked it up and asked about the wheel alignment. He said it wasn’t a big issue I could always take it back. When I asked about the price difference between him and Jason he said he could work with the price. Needless to say, I feel I was not treated with honesty. More
Russell was the Service representative and got my vehicle in early, the maintenance performed and my vehicle back to me with Great results. Thank you for your Professionalism. in early, the maintenance performed and my vehicle back to me with Great results. Thank you for your Professionalism. More
I was told it should be a 3-day job. I gave them a full week, but it took 2 weeks. They worked well on the paperwork which covered the repair. Did my $100.00 deductible. Had to pay anot I gave them a full week, but it took 2 weeks. They worked well on the paperwork which covered the repair. Did my $100.00 deductible. Had to pay another $400.00 for the rent car. Things just happened. Overall, I'm satisfied. More