AutoNation Buick GMC Corpus Christi - Service Center
Corpus Christi, TX
244 Reviews of AutoNation Buick GMC Corpus Christi - Service Center
Everything went great on the oil change. Just waiting on Jason with a response on the gasket on my windshield. There is a piece on top coming out. Jason advised he was looking into to it and Just waiting on Jason with a response on the gasket on my windshield. There is a piece on top coming out. Jason advised he was looking into to it and would call me with any news still waiting. I did not see any signs of the truck being sanitize after the service. Jason advised the carwash machine was broke too. More
Very dissatisfied with service advisor Had to leave messages and was not returned Kept telling me he would keep me informed on the progress on the service of my vehicle -- hardly ever did. At one poi messages and was not returned Kept telling me he would keep me informed on the progress on the service of my vehicle -- hardly ever did. At one point he told me he would be sending me pictures on the progress of the work. I received one photo -- my vehicle being pulled into the service bay. I completely understood that their were issues with working with the insurance company and adjuster but the service advisor was the person I had the most problems with. Not returning calls or keeping me informed. If I decided to take my vehicle back to this service shop I will refuse to have Russell Mcilwain as my service advisor. Up until this time I always had very good service. More
My experience was great the day of the purchase. The following week i returned to the the dealership and told them my truck was making a noise in the back of the truck, i was told that it was the sh The following week i returned to the the dealership and told them my truck was making a noise in the back of the truck, i was told that it was the shackles that would get dust between the leaves springs and the only fix for now would be to wash them and lube them when i hear the noise and that came for the GMC. i return the next week because my screen was going crazy and took them a video of what it was doing i was told i needed an appointment, I'm here now when the issues is happening and they would not check it. i understand these guys are busy but this would only taken a few minutes to look at. so i went back to the manager of Buick dealership and he was no help. the manager of AutoNation Service department quickly told me that they work with all dealerships and was not just a Buick GMC service department. so i fill like they work hard to sale you a VEHICLE but once they hook you your on your own. knowing these trucks have issues and GMC does not have a fix and selling their customers a VEHICLE with a problem is wrong. MY truck has less then 2500 miles one would think the dealership would work with you but they don't. First and last time i will deal with this dealership, i will go back to Aransas Auto Plex where the dealership and service is great. More
In the past our experience with AutoNation has not been the best unfortunately. However this particular trip of nearly 3 weeks produced results that Have been most satisfactory. We started at Goodyear wit the best unfortunately. However this particular trip of nearly 3 weeks produced results that Have been most satisfactory. We started at Goodyear with front end struts replacement to elimate a noise in the front end and the car ended up at AutoNation because of Goodyear not being able to find the problem after new struts were installed. Jared, the mechanic was assigned to our car and was utmost professional and knowledgeable about the problem and sought to repair it completely. We are most happy with the end result and would recommend highly this particular mechanic at AutoNation. More