AutoNation Buick GMC Corpus Christi - Service Center

Google review summary Reviews All truck90 oil65 chevy32 service advisor26 +6 Sort by Most relevant Newest Highest Lowest Mark Sandoval 2 reviews F summary Reviews All truck90 oil65 chevy32 service advisor26 +6 Sort by Most relevant Newest Highest Lowest Mark Sandoval 2 reviews Finally bought the truck of my dreams a 2023 Gmc brand new. I use it for a weekend truck. One day it didn't start and took it to gmc autonation. Jason has always been really cool and friendly at the service center but had this other large … More Photo 1 in review by Mark Sandoval Photo 2 in review by Mark Sandoval Photo 3 in review by Mark Sandoval Traci Poteet Local Guide·14 reviews·11 photos a week ago New If you’re looking to buy a car: you MUST SEE SANTOS! He’ll put you in the right car for the right price! My family has bought three cars from him always on the right terms with affordable warranties . The rest of the staff is friendly and knowledgeable. HUGE selection of vehicles. Video 1 in review by Traci Poteet Video 2 in review by Traci Poteet AutoNation Buick GMC Corpus Christi (Owner) a week ago We are pleased to hear you had such a positive experience with us, Traci! Don't hesitate to call us if you ever need anything. Be safe on the road! Leonel Cazares 1 review·2 photos a month ago I recently purchased a new GMC AT4 with Jacob and a new GMC Terrain with Adrian. The finance department representative and the salespeople are very friendly, helpful and professional. I already purchased two vehicles in less than two months. I will definitely keep doing business with Autonation in Corpus Christi Tx. 👍🏼 Photo 1 in review by Leonel Cazares Photo 2 in review by Leonel Cazares AutoNation Buick GMC Corpus Christi (Owner) a month ago Leonel, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! rachael barrios 3 reviews·1 photo a month ago 2nd time going to Adrian Gonzales. He was very friendly and knowledgeable and helped us locate the best car for us. We love our car and we will be returning and referring customers to him. Thank you Photo 1 in review by rachael barrios AutoNation Buick GMC Corpus Christi (Owner) a month ago We are pleased to hear you had such a positive experience with us, Rachael! Thank you so much for being one of our valued guests and we look forward to your next visit! Mark Sandoval 2 reviews 5 minutes ago New Finally bought the truck of my dreams a 2023 Gmc brand new. I use it for a weekend truck. One day it didn't start and took it to gmc autonation. Jason has always been really cool and friendly at the service center but had this other large man help me get my truck when it was ready. I went to my truck and found it all scratched up. From the front of the truck on driver side to the tailgate. The driver side mirror was scratched up with deep cuts. Was told it was not their fault because they only fixed the module that was on driver back side of truck. It could not be them. Was told it could have been the tow company. Was not tow company, I followed tow truck from my house where we loaded it on his truck to parking lot of gmc autonation. I asked the large man to speak to service manager and was told he would tell me the same. Service manager came out to my truck and said the same. Their equipment could NOT have done it. SO BASICALLY I'M DRIVING MY BRAND NEW BARELY DRIVEN DREAM TRUCK HOME LOOKING LIKE xxxx WITH SCRATCHES ALL OVER DRIVER SIDE. I WILL NEVER TAKE OR RECOMMEND ANYONE TO BUY OR TAKE THEIR VEHICLE HERE. YOU LOST MY RESPECT AND BUSINESS. I WORKED YEARS TO BUY THIS TRUCK AND FOR THEM TO BASICALLY SAY... TOUGH CRAP, YOUR PROBLEM GOODBYE... NEVER AGAIN. More

Jason is always a pleasure to visit he always takes care of my vehicle makes sure everything is taken care of in a timely manner of my vehicle makes sure everything is taken care of in a timely manner More

Their service was very exceptional And it was a good experience working with them. The warranty info and explanation they provided was top notch not to mention our service rep Russell was courteous and experience working with them. The warranty info and explanation they provided was top notch not to mention our service rep Russell was courteous and professional. More

One of the worst service department experiences. Set up an appointment on line to have an issue checked out. When I arrive a lady there told me it was 7-10 days before my truck would be seen and the Set up an appointment on line to have an issue checked out. When I arrive a lady there told me it was 7-10 days before my truck would be seen and then quickly advised in a rude manner that they don’t do rentals loaners. So tried to set up a later app and was told the exact same thing again and since it was a diesel they don’t have much help there so get it done when they could get to it. Do not write bad reviews unless it is over the top and needed. Took it to another dealer and done in 1 day. More

My car was fixed earlier than expected. I am very thankful for that, The technician was very helpful I am very thankful for that, The technician was very helpful More

I had an excellent experience at Autonation South. Russell was transparent about the cost, explained the wait time, and even offered me coffee and water. Despite not having an appointment on a busy Sa Russell was transparent about the cost, explained the wait time, and even offered me coffee and water. Despite not having an appointment on a busy Saturday, the wait wasn't too long, considering the unexpected battery issue. Overall, I'm very satisfied with the service I received. More

Lack of service techs, poor customer service, just a headache to deal with. Will be taking my business elsewhere. headache to deal with. Will be taking my business elsewhere. More

Absolutely awful, terrible customer service, work not done properly, with no explanation just dismissed me. done properly, with no explanation just dismissed me. More

Anna was very accommodating. Very nice professional lady. Blessings MM She also has a very pleasant demeanor Very nice professional lady. Blessings MM She also has a very pleasant demeanor More

My car can only be serviced at Auto Nation. Last time I went, my husband made an appointment online and I took my AT4 Yukon in to get oil change. We usually work with Jason but he was busy with Last time I went, my husband made an appointment online and I took my AT4 Yukon in to get oil change. We usually work with Jason but he was busy with another customer so I stood in front where there was this dark hair lady, who didn't even acknowledge me (I looked around like did I cut someone in line?), so I waited about 5 minutes (totally fine) and this lady in front was like "Yes?" I told her I had an appointment and she asked my name, I told her who I was and said my husband made an appointment online. She said "I don't see you on here." I told her my husbands name again and she asked if I made it online, and I told her yes "My husband did" as I kept trying to give her his name, but she kept cutting me off. She said, "no appointment....always call to make an appointment, don't ever book online, it doesn't work" she pointed and said "go stand over there at that desk" and said a name of the person I guess....was going to be at that desk? Then she kindly so sweetly helped the guy who in line behind me. As I stood in front of a empty desk. 😂😆 The girl at the back service desk ask me have I been helped? I said I was supposed to stand here I guess.."at this desk because she can't find my appointment" The brown haired lady in front was like "I told you to stand there because he takes care of walk in appointments" At this point, I felt like "what the heck!? Am I on some "don't lose your cool" show or something? The guy came back to his desk and I let him know about appointment that my husband made, and that I just needed oil change. He took my keys wrote my phone number on a tag and said they would call me when it was ready. My husband picked me up and as we were having lunch a customer service rep called my husband from the Auto Nation and asked how the service was? 😂 My husband kindly said "they told my wife there was no appointment, and the lady in front was pretty rude to her, as I heard her on the phone when my wife called me, and we just dropped off her car" the guy apologized, and said there was an appointment. We understand people get busy, and I'm ok to wait I understand, because I work customer service, but being rude is one thing and barking orders..that's when I begin to get a little ticked off. When picking up my car we stood there in the lobby and my husband said "there's Jason, but he was with another customer. So the girl in back service desk helped us and the girl sitting next to her was the one from this morning. She avoided all eye contact and didn't acknowledge us what so ever. When we were leaving we passed Jason and my husband told him about our appointment. Jason saw our appointment and my husband said that check in would have been so much easier if that girl would have just listened to me. I tried 3x to tell her my husbands name. Customer service is the face of your company, and I don't mind waiting, and mistakes happen, but bigger issues/mistakes come from when people don't listen to the customer. Yes I was in there for an oil change, but there were 2 things I wanted checked on my AT4 Yukon that broke and another that might need replacement, and that girl told me since I didn't have an appointment it would just be oil change nothing else. The two things are still a concern, but will wait until my next oil change to have them checked. Not sure if we will come back there or go to Houston where we bought my car as we don't take my AT4 to just ANY mechanic. We really liked y'all, over an hour of horrible customer service from one person is not ok. Jason can't be the only one that runs it there in service desk and only one respectable. More