AutoNation Buick GMC Corpus Christi

The term “service department” is a practical joke right? I mean there cannot be an actual sentient, intelligent being in the known universe that thinks this is actually a service department right? One could I mean there cannot be an actual sentient, intelligent being in the known universe that thinks this is actually a service department right? One could only assume between the continual quote changes among different service advisors (a quote of one amount when finished to that amount changing at time of pickup), to over a month to complete basic repairs, in and out of the shop 3x for lack of parts, wrong parts, technicians locking keys in the toolbox and leaving, technicians being sick and not completing when scheduled, calling the customer to spec out parts when you have the VIN number… to the fact that even as you sent this review request you are incorrectly referencing the make and model of the vehicle. There’s a hidden camera somewhere right? I’m on candid camera right? Surely no nationwide dealership would find this acceptable. Should I also anticipate another auto generated email asking to purchase my vehicle with again the wrong make and model on the thread? Should I respond to this next one another 2x and get no response from the sender? Good lord - DO BETTER. More

Absolutely love Autonation. They care about the customers and strive for the best. I always reccomend them! They care about the customers and strive for the best. I always reccomend them! More

Horrible service! I have never dealt with such ugly, arrogant, rude people. My car was in the shop for almost a week for something that took 1 day to fix with NO commu I have never dealt with such ugly, arrogant, rude people. My car was in the shop for almost a week for something that took 1 day to fix with NO communication what so ever. I regret taking my car there. I highly recommend going somewhere else. More

Had a 9:40 oil change. Arrived at 9:30. Advised we would be waiting on vehicle. At 11:15 noticed my vehicle out front. Went to see if it was ready as we had no update, Arrived at 9:30. Advised we would be waiting on vehicle. At 11:15 noticed my vehicle out front. Went to see if it was ready as we had no update, We were told they hadn’t even started on it nor did they know when they would get to it. I commented about having sn appt. Was told they were short staffed and would get to it in time, but wasn’t sure when. I was never advised when we arrived about short staffing, extended weight times, etc. Extremely poor service and communication! I will never do business here nor recommend this dealership. More

Overall, I had a very positive experience. Amber was very helpful finding the vehicle I was looking for. One recommendation for the detailing department is to look under the seats for stains, Amber was very helpful finding the vehicle I was looking for. One recommendation for the detailing department is to look under the seats for stains, dirt, food... More

It took a very very long time just for an oil change. But I'm very satisfied with the way Angel handled everything. I will be bringing my Buick back here for service again soon But I'm very satisfied with the way Angel handled everything. I will be bringing my Buick back here for service again soon More

I’ve been to dealership twice last week. I had no issues and wait times were not bad at all. Jason my advisor always makes sure to keep me updated and tries to get me in and out as quick as I had no issues and wait times were not bad at all. Jason my advisor always makes sure to keep me updated and tries to get me in and out as quick as possible. More

This place is family friendly, disply professionalism in every sense of the word . I will definitely be a satisfied customer. every sense of the word . I will definitely be a satisfied customer. More

Jason was awesome during my visit last week. The service on my GMC 2500 was great. The tail gate part came in a timely manner and it was replaced and I was on my way. Thanks again to Jason and h The service on my GMC 2500 was great. The tail gate part came in a timely manner and it was replaced and I was on my way. Thanks again to Jason and his team for always taking care of us. More

I received great professional service and enjoyed doing business with the sales associate. The overall process from seeing the car to buying it was very smooth. business with the sales associate. The overall process from seeing the car to buying it was very smooth. More