AutoNation Buick GMC Corpus Christi

My experience was great the day of the purchase. The following week i returned to the the dealership and told them my truck was making a noise in the back of the truck, i was told that it was the sh The following week i returned to the the dealership and told them my truck was making a noise in the back of the truck, i was told that it was the shackles that would get dust between the leaves springs and the only fix for now would be to wash them and lube them when i hear the noise and that came for the GMC. i return the next week because my screen was going crazy and took them a video of what it was doing i was told i needed an appointment, I'm here now when the issues is happening and they would not check it. i understand these guys are busy but this would only taken a few minutes to look at. so i went back to the manager of Buick dealership and he was no help. the manager of AutoNation Service department quickly told me that they work with all dealerships and was not just a Buick GMC service department. so i fill like they work hard to sale you a VEHICLE but once they hook you your on your own. knowing these trucks have issues and GMC does not have a fix and selling their customers a VEHICLE with a problem is wrong. MY truck has less then 2500 miles one would think the dealership would work with you but they don't. First and last time i will deal with this dealership, i will go back to Aransas Auto Plex where the dealership and service is great. More

In the past our experience with AutoNation has not been the best unfortunately. However this particular trip of nearly 3 weeks produced results that Have been most satisfactory. We started at Goodyear wit the best unfortunately. However this particular trip of nearly 3 weeks produced results that Have been most satisfactory. We started at Goodyear with front end struts replacement to elimate a noise in the front end and the car ended up at AutoNation because of Goodyear not being able to find the problem after new struts were installed. Jared, the mechanic was assigned to our car and was utmost professional and knowledgeable about the problem and sought to repair it completely. We are most happy with the end result and would recommend highly this particular mechanic at AutoNation. More

I had the best customer services, and will definitely return back for more service when needed 😃 return back for more service when needed 😃 More

One department doesn’t necessarily reflect the reputation of an entity as a whole but this dealership, most specifically the service department, made me regret ever taking my vehicle in at all for reputation of an entity as a whole but this dealership, most specifically the service department, made me regret ever taking my vehicle in at all for what was a much needed inspection. In short, my wife and I were never called with an update or status throughout the process nor were we informed of the initial diagnosis! I called 3 days in row with no answer and was informed my vehicle would be ready that same day, just to pick it up a week later. I communicated with the advisor, manager and eventually the department director and the night my wife and I went to pick up the vehicle the director failed to inform someone that I’d be picking up! At this point the entire department has gone home and I’m having to wait an additional hour and half to take what’s mine, after I was told that same morning that it’d be good to go upon arrival! I fully understand the nationwide shortages and the effects of Covid but at some point people no longer need excuses, they need results! By the way Covid and shortages have no direct effect on you picking up a phone or sending an email to communicate with a customer, your efforts, attitude & character, or lack thereof, most definitely do! Maybe you should quit pitching a measly $100 fuel card incentive and perhaps reimburse everyone’s fuel that makes more than 1 trip to your no-result office?! Just a thought... diesel and gas run high but this all can be avoided if you communicate and do your job! More

The dealership was very attentive and gave me information of when my car would be ready. Mr. Russell was alot of help. of when my car would be ready. Mr. Russell was alot of help. More

Sevice is great went in for an oil change as scheduled dropped off my truck it was ready within the hour dropped off my truck it was ready within the hour More

I recommend a Autonation to anybody great service George is always very helpful Very satisfied is always very helpful Very satisfied More

Nice friendly and clean environment. The people make you feel comfortable and at ease with the buying experience. Shawn demonstrated knowledgable feedback and answered all my questions The people make you feel comfortable and at ease with the buying experience. Shawn demonstrated knowledgable feedback and answered all my questions with his excellent customer service skills! Albert made the process easy and non-stressful. Looking forward to continued years of business with this fine establishment. More

It was a pleasure working with AutoNation Buick GMC Corpus Christi. Aaron was extremely helpful and very professional. His communication was excellent prior to my arrival at the dealership. They had th Corpus Christi. Aaron was extremely helpful and very professional. His communication was excellent prior to my arrival at the dealership. They had the best deal on the vehicle I was shopping for which is initially why I drove two and a half hours out of my way. Worth it! More

Everyone was friendly and courteous, my appointment was on time and waiting time was what I was told. on time and waiting time was what I was told. More