AutoNation Buick GMC Corpus Christi

I had an excellent experience at Autonation South. Russell was transparent about the cost, explained the wait time, and even offered me coffee and water. Despite not having an appointment on a busy Sa Russell was transparent about the cost, explained the wait time, and even offered me coffee and water. Despite not having an appointment on a busy Saturday, the wait wasn't too long, considering the unexpected battery issue. Overall, I'm very satisfied with the service I received. More

Gilbert Reyes will go ABOVE & BEYOND for you! Need a vehicle he’s your man! Excellent customer service, professional, and not your typical “salesperson”. I felt like my husband and I were buyin Need a vehicle he’s your man! Excellent customer service, professional, and not your typical “salesperson”. I felt like my husband and I were buying a car from a friend. The AutoNation team made financing easy and made sure everything about our experience was perfect. We will be returning customers when our second vehicle is traded in. More

Dealership personnel were very nice. Our salesman Mr.Mauro Lopez , the salesman , worked with us. Found us the vehicle we wanted and brought it to us. We are very happy with our purcha Our salesman Mr.Mauro Lopez , the salesman , worked with us. Found us the vehicle we wanted and brought it to us. We are very happy with our purchase. More

Lack of service techs, poor customer service, just a headache to deal with. Will be taking my business elsewhere. headache to deal with. Will be taking my business elsewhere. More

Absolutely awful, terrible customer service, work not done properly, with no explanation just dismissed me. done properly, with no explanation just dismissed me. More

Anna was very accommodating. Very nice professional lady. Blessings MM She also has a very pleasant demeanor Very nice professional lady. Blessings MM She also has a very pleasant demeanor More

Adrián Gonzales was my sales rep and he was very professional, helpful and explained everything along the way. Will go to buy my next truck again in the future when I decide to upgrade. Excellent se professional, helpful and explained everything along the way. Will go to buy my next truck again in the future when I decide to upgrade. Excellent service and very welcoming! More

This was an excellent experience for me. Adrian my sales person was personable, knowledgeable and answered all my concerns. Adrian my sales person was personable, knowledgeable and answered all my concerns. More

My car can only be serviced at Auto Nation. Last time I went, my husband made an appointment online and I took my AT4 Yukon in to get oil change. We usually work with Jason but he was busy with Last time I went, my husband made an appointment online and I took my AT4 Yukon in to get oil change. We usually work with Jason but he was busy with another customer so I stood in front where there was this dark hair lady, who didn't even acknowledge me (I looked around like did I cut someone in line?), so I waited about 5 minutes (totally fine) and this lady in front was like "Yes?" I told her I had an appointment and she asked my name, I told her who I was and said my husband made an appointment online. She said "I don't see you on here." I told her my husbands name again and she asked if I made it online, and I told her yes "My husband did" as I kept trying to give her his name, but she kept cutting me off. She said, "no appointment....always call to make an appointment, don't ever book online, it doesn't work" she pointed and said "go stand over there at that desk" and said a name of the person I guess....was going to be at that desk? Then she kindly so sweetly helped the guy who in line behind me. As I stood in front of a empty desk. 😂😆 The girl at the back service desk ask me have I been helped? I said I was supposed to stand here I guess.."at this desk because she can't find my appointment" The brown haired lady in front was like "I told you to stand there because he takes care of walk in appointments" At this point, I felt like "what the heck!? Am I on some "don't lose your cool" show or something? The guy came back to his desk and I let him know about appointment that my husband made, and that I just needed oil change. He took my keys wrote my phone number on a tag and said they would call me when it was ready. My husband picked me up and as we were having lunch a customer service rep called my husband from the Auto Nation and asked how the service was? 😂 My husband kindly said "they told my wife there was no appointment, and the lady in front was pretty rude to her, as I heard her on the phone when my wife called me, and we just dropped off her car" the guy apologized, and said there was an appointment. We understand people get busy, and I'm ok to wait I understand, because I work customer service, but being rude is one thing and barking orders..that's when I begin to get a little ticked off. When picking up my car we stood there in the lobby and my husband said "there's Jason, but he was with another customer. So the girl in back service desk helped us and the girl sitting next to her was the one from this morning. She avoided all eye contact and didn't acknowledge us what so ever. When we were leaving we passed Jason and my husband told him about our appointment. Jason saw our appointment and my husband said that check in would have been so much easier if that girl would have just listened to me. I tried 3x to tell her my husbands name. Customer service is the face of your company, and I don't mind waiting, and mistakes happen, but bigger issues/mistakes come from when people don't listen to the customer. Yes I was in there for an oil change, but there were 2 things I wanted checked on my AT4 Yukon that broke and another that might need replacement, and that girl told me since I didn't have an appointment it would just be oil change nothing else. The two things are still a concern, but will wait until my next oil change to have them checked. Not sure if we will come back there or go to Houston where we bought my car as we don't take my AT4 to just ANY mechanic. We really liked y'all, over an hour of horrible customer service from one person is not ok. Jason can't be the only one that runs it there in service desk and only one respectable. More

Highly recommend my salesman Cipriano Rodriguez Been with him for year's always find a way to make things happen Very helpful and understanding Great service great pricing Cipriano Rodriguez i highly r him for year's always find a way to make things happen Very helpful and understanding Great service great pricing Cipriano Rodriguez i highly recommend him… More