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AutoNation Alfa Romeo Stevens Creek
San Jose, CA
57 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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57 Reviews of AutoNation Alfa Romeo Stevens Creek
February 17, 2024
I can honestly say that my experience at this dealership had to be the worse I’ve ever experienced. From the customer service to the craftsmanship of the mechanics. I took it to a different Alfa Romeo deale had to be the worse I’ve ever experienced. From the customer service to the craftsmanship of the mechanics. I took it to a different Alfa Romeo dealership and they informed me that whoever worked on my car last had left lose screws and bolts on the engine which is extremely worrisome and unexpected given that this dealership was the last one that had touched my car to replace the turbo. When I picked up my Stelvio when it was finally done I found grease stains on the inside upholstery of the car. Very unprofessional and sloppy work and just a few of the things that you most definitely don’t find at a quality dealership or any dealership for that matter. Carrying the name Alfa Romeo should mean more than the work the employees do at this dealership. Very disappointing and I will most definitely not recommend coming this place. I just can’t seem to understand how anyone can hand a vehicle back to the customer in those conditions. It’s a shame. More
by Ramirezk0990
Employees Worked With
Steven Thatch
January 31, 2024
Pros: great deal and no price haggling Cons: the car I bought has an barely noticeable small dent on the right rear view mirror yet they did not provide this information proactively; the car interior was bought has an barely noticeable small dent on the right rear view mirror yet they did not provide this information proactively; the car interior was not properly cleaned, I’ve even found drunk bottled water underneath the seat; don’t get the extended warranty from them, they’ll rip you off. You can get the exact same package 4X cheaper outside. More
by 123
Employees Worked With
Muzamil Khan
December 13, 2023
We came a long way to work with the team at Alfa Romeo Stevens Creek and it was worth our time. They have a beautiful facility and wee enjoyed working with Vo, Muz and Dilip. They made us comfortable an Stevens Creek and it was worth our time. They have a beautiful facility and wee enjoyed working with Vo, Muz and Dilip. They made us comfortable and wasted no time in getting us set up with our new Tonale. A very pleasant experience. More
by rtwilk
Employees Worked With
Dilip, Muz, Vo
September 21, 2023
I have always had a good experience with these guys. Steven is great to deal with, he takes time to explain and is quite patient in dealing with curious people ( me ). :-) Steven is great to deal with, he takes time to explain and is quite patient in dealing with curious people ( me ). :-) More
by DP
Employees Worked With
Steven Quin
September 08, 2023
There is a dealership a few minutes away from my home. I go out of my way to go to Stevens Creek because they are that much better. Friendly, competent people that care about Alfas win every time! I go out of my way to go to Stevens Creek because they are that much better. Friendly, competent people that care about Alfas win every time! More
by Pat.Harwood
Employees Worked With
Steven Q
August 19, 2023
Great service, they resolved my problem in a heart beat. Steven was really thorough in explaining what caused it and he is super knowledgeable. Steven was really thorough in explaining what caused it and he is super knowledgeable. More
by parisandricos
Employees Worked With
Steven Quinn
