AutoNation Alfa Romeo North Denver

We came into the dealership with a car in mind, but that option wasn’t available, we got helped and found an amazing option. option wasn’t available, we got helped and found an amazing option. More

Super nice, they also have good service and help you find what your dream car is. what your dream car is. More

To whomever cares:I went in on Friday 10-22-21 to the To whomever cares: I went in on Friday 10-22-21 to the Autonation Dealership in NorthGlen, CO. I picked a vehicle and proceeded to try and purchase i To whomever cares: I went in on Friday 10-22-21 to the Autonation Dealership in NorthGlen, CO. I picked a vehicle and proceeded to try and purchase it. It's now 6 days later and I am officially done trying to give Autonation any of my money. My first mistake was assuming that Autonation would work with me when I was already pre-approved with my credit union and just wanted to purchase the vehicle I chose. Apparently the only way they will be willing to sell me the vehicle is if I financed through them. Going back and forth for the last 6 days, jumping through all the hoops they put in front of me trying to get me to finance through them and not use my credit union has finally taken its toll and I will move on. I absolutely loved the vehicle I wanted to buy...my credit union had a check ready to give...but because I wouldn't finance through them they put up every roadblock you could possibly imagine. I have chatted with customer care through the website asking for someone from corporate to contact me (twice), I called the customer care line and was told that I would only get a quick response if I sent an email, I called and left a message for ALL the managers at the dealership to call me back....and the only ones that would are the sales managers (the same ones that aren't trying to help me buy this car). The original salesman George that started with me would never return my calls or texts....when I would finally get him on the phone he would never remember who I was...the sales manager Anthony only called me once....the sales manager Casey became very rude and short with me when I challenged everything reasoning he was giving me as to why we couldn't move forward....ABSOLUTELY THE WORST EVER. I would have never thought that a car dealership would push so hard TO NOT SELL a car!!! I didn't argue about the price...nothing....I came in to see the car I saw online and just wanted to buy....BUT NO. All I can do is complain and let EVERY SINGLE person I know hear about this experience...because literally NO ONE CARES. Hopefully my extremely poor reviews of this place will steer people clear from there. More

Never pick up the phone I’ve called Alfa Romeo multiple times today, and last week still no answer. I need to get my car serviced asap but there’s no answering. I’ve called Alfa Romeo multiple times today, and last week still no answer. I need to get my car serviced asap but there’s no answering. More

Brittany did an awesome job selling my wife and I a Alfa Romeo SUV. Really like the car actually look at an other one. Was very quick and got on our way. did an awesome job selling my wife and I a Alfa Romeo SUV. Really like the car actually look at an other one. Was very quick and got on our way. More

Great Service! Very personal buying process. Worked with the internet department and handled everything remotely until ready to sign the paperwork and pick the car Very personal buying process. Worked with the internet department and handled everything remotely until ready to sign the paperwork and pick the car up. Really happy with the entire relationship. More

Nice buying experience I had a great Sales rep, Brittany Green. She is not your typical salesy rep and it was fun to test drive the Alfa's and to learn more about the cars I had a great Sales rep, Brittany Green. She is not your typical salesy rep and it was fun to test drive the Alfa's and to learn more about the cars in a low pressure situation. She's great! More

A waste of your time. I purchased 4 brand new snow tires for my 2013 Abarth. I showed up 30min early, but had to wait 1.5hrs before they even started mounting them. They di I purchased 4 brand new snow tires for my 2013 Abarth. I showed up 30min early, but had to wait 1.5hrs before they even started mounting them. They didn't have a loaner vehicle I could borrow to kill time. The WiFi is slow and practically unusable. After 2.5hrs my tires were finally installed. A procedure that should have taken less than an hour. If that wasn't bad enough, now the fun begins. After less than 24hrs my left rear tire went flat. I called AutoNation FIAT North Denver on Saturday requesting a replacement or really any sort of help... however, their service department is closed on the weekends. Also, they wouldn't do anything without seeing the tire first. xxxx ME! I live in Keystone. At best I could call first thing Monday. Instead of dealing eith AutoNation any further, I paid a friend to take the tire to Utopia Tire & Service in Frisco as they were open and willing to work with me. They determined that AutoNation had damaged the bead of my brand new tire beyond repair during installation. I paid Utopia to replace, mount and balance a new tire. They had the job done in a few minutes upon my arrival at their location. A very different experience. After receiving my bill in both digital and paper form from Utopia, I emailed it to AutoNation requesting a refund. They obliged, but stated that the refund will take up to a week to process because they have to mail me a check and cannot refund the amount to debt card I used to make the original purchase of my 4 tires. This has been such a fiasco and such a waste of time. First they waste my time at their location. Then they waste my time all weekend because the "Service Department" isn't open so they can't help me. Now they are wasting my time while I wait a week for a refund check for their mistakes. I will not be coming back and will be informing everyone I know that AutoNation FIAT North Denver provides terrible service and has no problem wasting your time. -smleimberg More