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AutoNation Acura Stevens Creek - Service Center

Santa Clara, CA

4.9
475 Reviews

475 Reviews of AutoNation Acura Stevens Creek - Service Center

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September 18, 2021

Carlos is wonderful to work with. He provides exceptional customer service. Very knowledgeable and friendly. More

by Amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos R
Sep 24, 2021 -

AutoNation Acura Stevens Creek responded

Hi Amanda, we're happy to hear you had such a positive experience with our team! Thank you so much again for your feedback! We hope you have a great day!

September 18, 2021

Sergio has great customer service! He explains the importance of keeping your car updated and serviced. Sergio has a great and awesome personality. More

by TL84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Spurrier
Sep 25, 2021 -

AutoNation Acura Stevens Creek responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

September 13, 2021

The service is great and the representatives are very profesional. I really recommend auto nation Acura of stevens creek More

by roca58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos, Joe Spurrier
Sep 15, 2021 -

AutoNation Acura Stevens Creek responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 12, 2021

Love the Stevens Creek Acura location. Always able to fit me in and my car is well taken care of. Service advisors are honest and not pushy. More

by pjr1069
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sergio Rizo
Sep 15, 2021 -

AutoNation Acura Stevens Creek responded

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 10, 2021

Service representative Geovannia is always very nice Service representative Geovannia is always very nice and professional; work completed in reasonable time and the price was right . That is why I c More

by ks5starkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
geovannia service rep
Sep 15, 2021 -

AutoNation Acura Stevens Creek responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 08, 2021

Service was great, and my service advisor was excellent. Fast, efficient service, and I was surprised that the problem with my car was not as bad as I feared. More

by markpasion
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Spurrier
Sep 09, 2021 -

AutoNation Acura Stevens Creek responded

We appreciate you taking the time to leave us a response, Mark! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 08, 2021

My regular service manager did a good job. Explained what service needed, the estimated time to be done, gave free car wash, and at the end he explained that everything else was good. He knowledgeable what h More

by Yanti Dowling
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Spurrier
Sep 09, 2021 -

AutoNation Acura Stevens Creek responded

Yanti, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 07, 2021

Service department members are always courteous and professional, and the work was completed within the predicted timeframe. I will continue to bring my vehicle here for all future maintenance needs. More

by MM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rothschuh
Sep 07, 2021 -

MM responded

Service department members are always courteous and professional, and the work was completed within the predicted timeframe. I will continue to bring my vehicle here for all future maintenance needs.

Sep 09, 2021 -

AutoNation Acura Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 06, 2021

I purchased in 2019 an Acura ILX model, I am very happy with it. The sales staff were accommodating and knowledgeable. I also have had a few interactions with Gianna Pappagallo in the service departmen More

by alexcs7001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Spurrier
Sep 08, 2021 -

AutoNation Acura Stevens Creek responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

August 30, 2021

I can always trust Giana and the best service advisor. The service i receive from Acura of Steven Creek is always outstanding. I do recommend this site to everyone and especially Giana. Thanks you, More

by SA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giana, Joe Spurrier
Sep 04, 2021 -

AutoNation Acura Stevens Creek responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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