AutoNation Acura Stevens Creek - Service Center
Santa Clara, CA
469 Reviews of AutoNation Acura Stevens Creek - Service Center
I knew something had to change when I went to purchase my home. I was turned down for a loan from multiple companies. My highest score was 528. The only place that would approve me was going to give me a 7%i home. I was turned down for a loan from multiple companies. My highest score was 528. The only place that would approve me was going to give me a 7%interest rate. I knew after all these years with high interest on my cars, that I just couldn’t even consider paying 7% in interest on a home. I couldn’t continue throwing money away for rent. I hated the neighborhood I was living in and, more importantly, I was afraid to let my two boys go play outside because of the neighborhood that we lived in. One loan officer told me to contact HACKWEST AT WRITEME DOT COM. I did research on the company and was very pleased with what I found. However, when I researched general credit repair online, I heard horror stories. I became really skeptical of the idea of credit repair. I just knew that I had to do something. I called West. He told me that if he couldn’t help me he would tell me. That put me at ease. He looked over my report and said that I would be a good fit for the program. After he went over the report with me and answered all of my questions, I decided to move forward with the program. After 33 days I began to see results. I saw my scores increase and collection accounts deleted. West kept me in the loop the entire way through the program and answered all of my questions. He set me up with two credit cards and taught me how to manage them. This was exciting for me. I haven’t been approved for a credit card in years. I was in the program for around 3 months. Guess what? I got my keys to my home three weeks ago! I went back to the loan officer that originally told me no and I was approved! I’m going to finance some new furniture this weekend so I can furnish my new home. Best of all, my children are safe to play outside. My scores that were in the low 500’s are now in the 700’s. I’m now saving $250 on my insurance every month and over $500 on my car payment after refinancing. I look back and wonder why no one told me about this before. All the money, time, and stress I could’ve saved myself is mind blowing. I’m so grateful to West and the entire team at Hack West. I no longer have this dark cloud over my head that says I have to pay more for everything because of my younger years. I have freedom! Thank you!” More
Great service. Courteous, helpful and timely. Communication was great and they did a great job. Arranged us an Uber as well. The service rep went out of his way Courteous, helpful and timely. Communication was great and they did a great job. Arranged us an Uber as well. The service rep went out of his way to help and ensure he provided good help and the dealership got good reviews. Good people working at the dealership and we will always bring out car here. More
Service rep Rolf was very professional, insightful and thorough. Saw a tire problem immediately, diagnosed the key issue with steering mechanism, find a service bulletin that covered this under warranty a thorough. Saw a tire problem immediately, diagnosed the key issue with steering mechanism, find a service bulletin that covered this under warranty and had the problem fixed faster than planned. Prompt effective status updates.. great job! More
Excellent customer service. Recently experienced excellent customer service at a body shop. They promptly repaired my car, provided clear communication throughout the process, a Recently experienced excellent customer service at a body shop. They promptly repaired my car, provided clear communication throughout the process, and even offered a courtesy vehicle. The staff was friendly and professional, ensuring my complete satisfaction. I highly recommend their services for anyone needing car repairs. More
Simple appointment scheduling. Excellent service. Timely updates. Even though the center is under construction, they’ve ensured that their customers are well taken care of and co Excellent service. Timely updates. Even though the center is under construction, they’ve ensured that their customers are well taken care of and comfortable. More