AutoNation Acura Spokane Valley - Service Center
Spokane Valley, WA
231 Reviews of AutoNation Acura Spokane Valley - Service Center
Very good service and very good people to work with. Took car in for servicing; they explain everything that needs to be done very clearly. Happy with AutoNation Acura. Took car in for servicing; they explain everything that needs to be done very clearly. Happy with AutoNation Acura. More
My service appointment was easy and Anthony was helpful and explained the details of the services happening on my car so that I felt comfortable with the decisions I made. and explained the details of the services happening on my car so that I felt comfortable with the decisions I made. More
We took our new RDX in for its 1st scheduled oil change. The people in the service department were very friendly and the work was completed in a timely manner. The people in the service department were very friendly and the work was completed in a timely manner. More
Standard oil change. Added (2) filters to the overall charge. Tried to upsell a wheel alignment, which really wasn't needed because I just had new tires installed and a Added (2) filters to the overall charge. Tried to upsell a wheel alignment, which really wasn't needed because I just had new tires installed and a wheel alignment was already done at that time. More
I arrived for my scheduled appointment. The staff in the service department were helpful with clear communication about the service needed. The staff in the service department were helpful with clear communication about the service needed. More
I had a spectacular battery failure on my Acura MDX with all the "lights & warning signals" flashing on & off. Never having experienced anything like this before, I called the Spokane Valley Acura Service D all the "lights & warning signals" flashing on & off. Never having experienced anything like this before, I called the Spokane Valley Acura Service Department and explained my situation. Tony was very helpful and explained that it was most likely a problem with the battery. He told me what to do and I was able to have the battery jumped and drive the car to the service department. Tony explained about the battery life and had the car put up on a service bay immediately. The following morning, the car was checked out. I was called with the "diagnosis" (battery failure) and told that there were no other reasons that the battery would be drained (parasitic leaks), a new battery was installed, and my car was given a very important wash! I was impressed that the service department fit me in on literally no notice. After dropping the car there at 4:30 p.m. one day, I was able to pick it up (all fixed) the following afternoon. They were very helpful and provided excellent service. Thank you. More
Awesome service and great communication. Anthony was complete and very knowledgeable about the needed service. Will definitely continue to service my Acura with them. Anthony was complete and very knowledgeable about the needed service. Will definitely continue to service my Acura with them. More