AutoNation Acura Spokane Valley - Service Center

If you're like me, you will love the fat that the service department actually read the information I put in the online appointment. They already had a plan in place when I dropped off my car AND they kept me department actually read the information I put in the online appointment. They already had a plan in place when I dropped off my car AND they kept me informed of every step. Finally, there was no hard sell of services - a simple "This is what we found; what would you like to do?" Thank you service team! More

Took several weeks and multiple phone calls to get an appointment scheduled for a warranty repair. Also, was a challenge and had to speak with a manager to get a loaner car scheduled. The work completed appointment scheduled for a warranty repair. Also, was a challenge and had to speak with a manager to get a loaner car scheduled. The work completed on the car was great. More

Friendly and professional crew. Kept me updated throughout service. Helped me to prioritize what should be done first to keep me safe and what could wait and watch. Kept me updated throughout service. Helped me to prioritize what should be done first to keep me safe and what could wait and watch. More

Performed work on a timey basis. Always kept me informed. No pressure from service or sales crew. Always kept me informed. No pressure from service or sales crew. More

Professional and courteous service. The staff communicated exactly what was going to be done as well as the results. The staff communicated exactly what was going to be done as well as the results. More

The staff was very professional. They quickly answered questions and even texted me pictures of what needed to be done. Great expereience! They quickly answered questions and even texted me pictures of what needed to be done. Great expereience! More

Everyone is kind, caring, professional. Reiko is very knowledgeable and friendly and I can always trust her. Reiko is very knowledgeable and friendly and I can always trust her. More

The service department was able to squeeze me in while traveling from out of town. Taeryn was very helpful and managed to get me taken care of in 24hrs! They also cleaned my car for me! Great service team traveling from out of town. Taeryn was very helpful and managed to get me taken care of in 24hrs! They also cleaned my car for me! Great service team! More

Always really great service from the Service Department - everyone is so nice. They always explain the work that needs to be done and then review everything on the invoice. They also sent a video "walk aroun everyone is so nice. They always explain the work that needs to be done and then review everything on the invoice. They also sent a video "walk around" of the underside of my car as they were working on it. More

All people involved were great. Everyone was courteous and helpful. The work was done in about 1 hour. Everyone was courteous and helpful. The work was done in about 1 hour. More