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AutoNation Acura Spokane Valley - Service Center

Spokane Valley, WA

4.9
231 Reviews

231 Reviews of AutoNation Acura Spokane Valley - Service Center

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September 29, 2023

Always great service at AutoNation Acura! Tony was friendly and patient, answered every question. Great communication! More

by Sporty in Spokane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 01, 2023 -

AutoNation Acura Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 28, 2023

Fair and honest. Listened to my efforts to resolve a multi-sensor engine light issue, narrowed it down to a simple fix, cleared all my errors before I even asked them More

by Dave S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the service advisor's name
Oct 01, 2023 -

AutoNation Acura Spokane Valley responded

Hi Dave, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

September 13, 2023

Service appointments was timely. Easy to make and car was done quickly. No problems, I would recommend this dealer. More

by rob40276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 17, 2023 -

AutoNation Acura Spokane Valley responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 05, 2023

I came in on the wrong day for my appointment and Tony in the service department was alone. There was a line forming behind me and Tony said he would squeeze me in for my oil change. I was out of the dealers More

by michelle.johnston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 09, 2023 -

AutoNation Acura Spokane Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 04, 2023

Tony in the service department was great to work with. He was alone the day we had an appointment and was super busy but still very attentive and kind. He answered some questions I had about my backup ca More

by Catherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 07, 2023 -

AutoNation Acura Spokane Valley responded

Hi Catherine, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura Spokane Valley! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 28, 2023

nothing but good to say about seth and tony in service. its always a pleasure dealing with them. More

by mike636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
seth and tony
Sep 03, 2023 -

AutoNation Acura Spokane Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 22, 2023

Did what was needed on time. A novel concept after my past experiences with the competition! More

by Rrjohn0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Aug 29, 2023 -

AutoNation Acura Spokane Valley responded

John, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

August 21, 2023

As always, Tony and staff provided excellent service taking care of the recall issue and avoiding another trip to Spokane. More

by Jchammond50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Aug 25, 2023 -

AutoNation Acura Spokane Valley responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura Spokane Valley! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 21, 2023

The Service Department really came through. The appointment service dropped the ball and did not populate the schedule. The service team didn't miss a beat, they got my car in for service, pr More

by happycamper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Campbell and Tony Morris
Aug 25, 2023 -

AutoNation Acura Spokane Valley responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

August 18, 2023

Staff were friendly and promptly greeted me. Took care of service in a timely manner More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth
Aug 24, 2023 -

AutoNation Acura Spokane Valley responded

Hi Janet, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!