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AutoNation Acura Spokane Valley - Service Center

Spokane Valley, WA

4.9
231 Reviews

231 Reviews of AutoNation Acura Spokane Valley - Service Center

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October 22, 2021

I have a great experience every time I take my MDX in for service. Mark is experienced and takes care of my car every time I'm there, plus they walk my car after any service. Thank you Mark and thank you S More

by pattyhallett3477
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark and Wesley
Oct 25, 2021 -

AutoNation Acura Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Oct 25, 2021 -

pattyhallett3477 responded

I will definitely be coming there again. Thank you!!

October 15, 2021

I can always get an appointment within a few days. The service area and waiting room are always very clean and welcoming. Repairs and oil changes are done in a timely manner. More

by Stanfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Bick
Oct 19, 2021 -

AutoNation Acura Spokane Valley responded

Hi Stanfield, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 10, 2021

They always have great service, full descriptions of the work needed, no surprises, very nice people. More

by vicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All the service guys, Jerry Bick
Oct 12, 2021 -

AutoNation Acura Spokane Valley responded

Hi Vicki, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 07, 2021

Service was excellent! Honest, knowledgeable, and courteous. My trust level is very high with the dealer service department. More

by Ritch
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Do not have name but service CSR, Jerry Bick
Oct 10, 2021 -

AutoNation Acura Spokane Valley responded

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 06, 2021

Professional and non stressful visit. The facility is very clean and the waiting room is quiet and relaxing. More

by Judith
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry Bick
Oct 09, 2021 -

AutoNation Acura Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 06, 2021

Excellent experience. Everybody is professional and friendly!! I highly recommend this dealership and service department. They go above and beyond to take care of you!!! More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Bick
Oct 09, 2021 -

AutoNation Acura Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 27, 2021

Got an appointment at the last minute and got the work done and the car back when promised. More

by jlbkkln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Bick
Sep 29, 2021 -

AutoNation Acura Spokane Valley responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 14, 2021

Service department was professional, efficient and communicated very well. Wesley made sure the issue was resolved to our satisfaction and made the experience hassle free. More

by nmanly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Schmidt
Sep 16, 2021 -

AutoNation Acura Spokane Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 10, 2021

I have had excellent experiences at AutoNation Acura. They are friendly and welcoming every time I bring my car in. They service my car, answer any questions, and do this in an efficient and professional More

by lsestero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark in the Service Department and Reiko in the sales department, Jerry Bick
Sep 13, 2021 -

AutoNation Acura Spokane Valley responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 06, 2021

My part was promptly orders and delivered and the technician was empathetic about my accident- happens all the time. :). Love the car wash that goes with service. Kudos! More

by momblack77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, can’t remember
Sep 09, 2021 -

AutoNation Acura Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!