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AutoNation Acura Spokane Valley - Service Center

Spokane Valley, WA

4.9
231 Reviews

231 Reviews of AutoNation Acura Spokane Valley - Service Center

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December 27, 2021

Service was outstanding. Timely, efficient & thorough. Parts was same. I highly recommend Valley Acura for service More

by ddyorkgroup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
head of service
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December 23, 2021

Everyone goes out of their way to take care of you and your vehicle. Mark is an exceptional service manager! Great service More

by kevin.m.richards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark..
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December 22, 2021

Based on overall experiences over the last two years. My appointment yesterday went great as they seemed to have fixed my Seatbelt noise problem and are ordering parts to fix the suspension noise problems. More

by Itsme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
December 19, 2021

Had service done on my MDX. They were extremely easy to work with, as always..A legit peerless customer service experience. More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark and wesley
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December 09, 2021

Mark Murphy the services adviser is very professional and explains what services will be done and why. Mark aways greets me by name and is very personal. More

by Barryr376
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Murphy
Report | Print
Dec 13, 2021 -

AutoNation Acura Spokane Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 05, 2021

I have to use 15 words minimum, but I only need three: Mark Murphy rocks! Seriously, though, working with service reps can often feel pretty slimy. Not so with Mark. I trust him and he is the reaso More

by Bryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Murphy
Report | Print
Dec 08, 2021 -

AutoNation Acura Spokane Valley responded

Hi Bryan, we are happy to pass along your comments to Mark here at AutoNation Acura Spokane Valley! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 04, 2021

Mark Murphy did a great job of explaining things. They were prompt and washed my car! I asked for help with Car Play and it was all arranged when I picked the car up and Reiki Johnson spent a lot of time More

by tonihannum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Murphy, Reiki Johnson
Report | Print
Dec 07, 2021 -

AutoNation Acura Spokane Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 02, 2021

Service department is excellent. Mark does a great job of explaining what your car needs and the various options on taking care of your car. More

by mweeshka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark in service
Report | Print
Dec 06, 2021 -

AutoNation Acura Spokane Valley responded

Hi, we are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 25, 2021

I agree with other reviewers! Mark Murphy, Mark Murphy, Mark Murphy! He provides the highest level of service, explains everything in understandable detail, and always goes the extra mile for each and ever More

by ceh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Murphy
Report | Print
Dec 02, 2021 -

AutoNation Acura Spokane Valley responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 22, 2021

Our oil change took 30 minutes. Yea! We got to visit with our favorite sells lady, Reiko! More

by oldducky53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Bick, Sydney Thorp
Report | Print
Nov 25, 2021 -

AutoNation Acura Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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