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AutoNation Acura Spokane Valley - Service Center

Spokane Valley, WA

4.9
231 Reviews

231 Reviews of AutoNation Acura Spokane Valley - Service Center

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December 04, 2023

My first time stopping in to get an oil change for my Acura TLX that I had purchased earlier this year from Acura AutoNation. They made the trip as stress free, listened to my concerns and even washed my More

by Shailee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Morris
Dec 06, 2023 -

AutoNation Acura Spokane Valley responded

Hi Shailee, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura Spokane Valley. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 30, 2023

I made an appointment for oil change for my Acura RDX with AutoNation Acura Spokane Valley. The front desk lady told me the cost was $79.95 for up to 5 quarts synthetic oil. But when I got my oil chang More

by makquan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony
Dec 01, 2023 -

AutoNation Acura Spokane Valley responded

Hi Makquan, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (509) 590-1266 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

November 30, 2023

The customer service Tony Morris has given us each time we've brought our Acura cars in has been exceptional. He is kind and considerate of our time and makes sure our cars are safe and operating optimall More

by Michelle Bundy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Morris
Dec 01, 2023 -

AutoNation Acura Spokane Valley responded

Hi Michelle, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 24, 2023

Tony explained everything about the warnings and help me understand. Extremely professional and helpful! I highly recommend this place for service. More

by ravi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antony Morris
Nov 27, 2023 -

AutoNation Acura Spokane Valley responded

Hi Ravi, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of AutoNation Acura Spokane Valley and we hope to be of service again in the future.

November 15, 2023

This dealership has always been prompt, courteous and so helpful. I highly recommend this place for service. More

by TLively
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Nov 17, 2023 -

AutoNation Acura Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Acura Spokane Valley and we hope to be of service again in the future.

November 03, 2023

Brought my RDX in for service and got it back in tip-top condition! Pleased with the work done, the expertise of the staff, and their friendliness. We will definitely be using them again. More

by Cristi.Gentry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Nov 03, 2023 -

Cristi.Gentry responded

Thank you so much for the work done on my car. I really appreciate it. My car drove home perfectly. We'll be back!

November 02, 2023

Professional, timely, accurate estimate. From when I first walked in, returned to pick up my car, settled the bill I was treated like a valued customer. More

by WChristopherKing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front Desk
Nov 04, 2023 -

AutoNation Acura Spokane Valley responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

October 24, 2023

Excellent customer service! Anthony Morris was our service advisor, and he explained everything to us in a way that we could understand. More

by Jerin Harper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Morris
Oct 28, 2023 -

AutoNation Acura Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 10, 2023

The service personnel are very Friendly and kept me posted from when I made my original appointment. The waiting area is also very nice More

by kathy k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Morris
Oct 12, 2023 -

AutoNation Acura Spokane Valley responded

We are pleased to hear you had such a positive experience with us, Kathy! Feel free to stop by if you ever need any more help.

October 05, 2023

Service is outstanding. Vehicle was analyzed and repaired quickly. I have been using AutoNation Acura for 22 years and continue to be very satisfied. More

by jennerose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony, Shaun
Oct 06, 2023 -

AutoNation Acura Spokane Valley responded

Hi Jennerose, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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