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AutoNation Acura South Bay - Service Center

Torrance, CA

4.9
732 Reviews

732 Reviews of AutoNation Acura South Bay - Service Center

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October 13, 2023

Excellent service. Advisor was very pleasant and attentive. My car was serviced an cleaned. My Advisor went the extra mile. Thank you. More

by Top cat.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember the name
Oct 13, 2023 -

Top cat. responded

Good job.

October 10, 2023

Great service as always. Kept in communication about the status of the work and gave me a thorough list of work needed and what can be done at next service appointment. More

by rbroudyjohns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Oct 12, 2023 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 09, 2023

Steve in the service department is awesome. Informative and helpful. Good looking out for the customer. More

by ktrotter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Oct 10, 2023 -

AutoNation Acura South Bay responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura South Bay. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 03, 2023

Gabrielle is an excellent service advisor. Made the process smooth and easy. Thank you for always doing a great job More

by Jfrerichs44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle
Oct 05, 2023 -

AutoNation Acura South Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura South Bay! Feel free to stop by if you ever need any more help.

October 02, 2023

Excellent customer service. The service writer was very friendly and professional. The car was ready as promised. More

by BKAKEHASHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Oct 03, 2023 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 26, 2023

Great customer service! While my car was being worked on, I was given updated wait times. I really appreciate that! More

by Fancypants1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Sep 28, 2023 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 25, 2023

Great service and great customer support, the tech that took care of me was Kelly Gilbertson. He kept me in the loop and explained everything clearly to me, responses were done in a timely manner and alway More

by nismo72240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Sep 27, 2023 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 25, 2023

I have dealt with Kelly Gilbertson for some 12 years now. I always request him because I know he has my best interest at heart and I trust his recommendations explicitly. Kelly has kept my 2008 RDX in tip-t More

by eeasum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Sep 27, 2023 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 22, 2023

My service manager (Steve) is ALWAYS excellent and caring. He seems to be "running" all the time because I'm sure the majority of the public ask for him. Please let him know he is appreciated! I would More

by glapointemc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Sep 25, 2023 -

AutoNation Acura South Bay responded

Hello, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 08, 2023

Gabrielle helped me with my A1 service for my MDX. She was friendly, helpful, and professional. Provided excellent customer service. More

by bphan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle
Sep 13, 2023 -

AutoNation Acura South Bay responded

Hi, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

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