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AutoNation Acura South Bay - Service Center

Torrance, CA

4.9
732 Reviews

732 Reviews of AutoNation Acura South Bay - Service Center

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December 08, 2023

Great experience. Staff is very efficient and friendly. Steve gave me easy to understand explanations for the necessary service as well as what to expect for future vi More

by marlacorey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Regalia
Dec 12, 2023 -

AutoNation Acura South Bay responded

Hi Marlacorey, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 08, 2023

Steve, the service manager is always great always takes care of my needs with my cars. More

by patrickjackson7553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Dec 12, 2023 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 04, 2023

The very very best service only if you ask for Steve Regallia He is on top of everything all of the time More

by frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Regallia
Dec 07, 2023 -

AutoNation Acura South Bay responded

Hi Frank, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 20, 2023

My only experience with Autonation has been with Kelly from service. I've been working with Kelly for close to 10 years and has never had a problem that Kelly could resolve. Kelly is a great service rep a More

by Spitgray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Nov 22, 2023 -

AutoNation Acura South Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kelly here at AutoNation Acura South Bay! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 13, 2023

This is a only place I always be nice service nice people all the time thanks for all More

by Jun chi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
Nov 16, 2023 -

AutoNation Acura South Bay responded

Hi Jun, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 04, 2023

The dealer has provided me with excellent customer service and follow up. They also answer my questions and provide guidance on services needed. More

by Angie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ravaglia
Nov 07, 2023 -

AutoNation Acura South Bay responded

Hi Angie, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 31, 2023

Outstanding service, my representative was a young man by the name of Alberto Diaz. He kept me informed about my vehicle throughout the day and he and the staff had a great personality and were very professi More

by Browntillman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Diaz
Nov 02, 2023 -

AutoNation Acura South Bay responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Acura South Bay and we hope to be of service again in the future.

October 25, 2023

Steve, my service manager, was very knowledgeable and helpful with my service. He updated us on our progress and delivered our car ahead of schedule. More

by DW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rabaglia
Oct 28, 2023 -

AutoNation Acura South Bay responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

October 24, 2023

Dealership under remodel. I was not told that the service dept was at another location. Went to the original place and drove around until I found someone to redirect me. By th More

by ljmishima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriela
Oct 28, 2023 -

AutoNation Acura South Bay responded

Hi, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (310) 667-8231 to discuss what we can do to help.

October 15, 2023

I am always good when Kelly is there to service my car. I can count on him to give me a clear and knowledgeable explanation of what my RDX needs. More

by barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kelly who is the best will always go out of his way to to inform me of my car needs.
Oct 18, 2023 -

AutoNation Acura South Bay responded

Hi Barbara, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura South Bay. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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