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AutoNation Acura South Bay - Service Center

Torrance, CA

4.9
757 Reviews

757 Reviews of AutoNation Acura South Bay - Service Center

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August 07, 2021

Good service, easy to schedule, professional advisor, reasonable price, clean. More

by Acura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noe Perez
Aug 21, 2021 -

AutoNation Acura South Bay responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

August 06, 2021

Noe Perez was very informative and friendly. He listened to what I needed so that he could advice what was best. Thank you! More

by Darcie.mena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noe Perez
Aug 21, 2021 -

AutoNation Acura South Bay responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura South Bay. Thank you, and have a fantastic day!

August 05, 2021

Kelly Gilbertson is the best as he's always ready to help you. Thank you for taking good care of my car and keep up the good work. More

by Arturo rincon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Aug 06, 2021 -

AutoNation Acura South Bay responded

Arturo, thank you for your kind review; we are happy to pass along your comments to Kelly here at AutoNation Acura South Bay! If you have any further questions, please give us a call. We're always happy to help!

August 04, 2021

From scheduling to out the door was excellent. My RDX is the fourth vehicle from South Bay Acura and I always have service done there. More

by Pscodey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Aug 06, 2021 -

AutoNation Acura South Bay responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 03, 2021

Kelly was thorough, friendly and made sure everything was taken care of. More

by Lanishneer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Aug 21, 2021 -

AutoNation Acura South Bay responded

Lanishneer, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura South Bay! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 03, 2021

I am very pleased with the service I received, especially with the support from Steve. Her was very responsive, kept me appraised of the situation every step of the way, and professional throughout the proce More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Aug 21, 2021 -

AutoNation Acura South Bay responded

Bill, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura South Bay! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2021

Service was on time. No waiting for service rep. Car promise time was on time and I was contacted. Service manager went out of way to help More

by bboehm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Jul 31, 2021 -

bboehm responded

Thanks

July 30, 2021

Very helpful, service is great and accommodating. All staff in the service department have been easy to work with and do what they can to make the process as easy as possible More

by Gina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica and Noe, Steve Ravaglia
Aug 21, 2021 -

AutoNation Acura South Bay responded

Hi Gina, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Aug 21, 2021 -

Gina responded

Unfortunately, now that the person who i was specifically working with has left the company it has been difficult to get a response and work with this dealership. It's really disappointing especially after leaving the initial review

July 30, 2021

Kelly is the best. He is always responsive and thorough and is the main reason I come to AutoNation Acura South Bay for service on both of our cars. More

by jbyhoward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Aug 21, 2021 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 29, 2021

Trustworthy and service advisor Kelly is very diligent and honest for the work required to your work. Very honest service advisor.. Kelly is polite/respectful. More

by Sadie51brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Aug 13, 2021 -

AutoNation Acura South Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura South Bay! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!