AutoNation Acura South Bay - Service Center
Torrance, CA
757 Reviews of AutoNation Acura South Bay - Service Center
My review is for the Service department. This was my second service, at Autonation Acura. I would say that it's by far better than Nissani Brothers Acura, which is no longer. It's the best places to hav second service, at Autonation Acura. I would say that it's by far better than Nissani Brothers Acura, which is no longer. It's the best places to have your car serviced I've found, starting with making an appointment to actually waiting for my car. Kelly took care of me right a way and was very professional and personal. He makes you feel very welcomed and gives that extra personal touch to the experience. The offered access to their shuttle service, and there's the convenience of eateries and shopping just across the street. All in all, it was a good experience easy and pleasant. More
Kelly was very informative and courteous. Everyone at this dealership is always friendly. It was a pleasure doing business with you guys again. Thank you! this dealership is always friendly. It was a pleasure doing business with you guys again. Thank you! More
My service writer/Rep. was kind and thorough, but he was the only person checking customers in or out. Need more staff/service writers helping in the service dept. Also, need reliable shuttle service for c the only person checking customers in or out. Need more staff/service writers helping in the service dept. Also, need reliable shuttle service for customers that live near by. More
Kelly was awesome! his customer service was beyond exceptional. always put customers as top priority. I really appreciate his superior customer services. I will definitely come back for all futures se exceptional. always put customers as top priority. I really appreciate his superior customer services. I will definitely come back for all futures services. More
The service was great and they delivered on time.Was The service was great and they delivered on time. Was extremely helpful and knowledgeable. Not pushy or overbearing at all. Would go back for servi The service was great and they delivered on time. Was extremely helpful and knowledgeable. Not pushy or overbearing at all. Would go back for service again. More
Kelly Gilbertson was the only person serving all customers that day when I came at 11:00 am. He had great patience serving all and worked late that night. As usual, his attitude and service was grea customers that day when I came at 11:00 am. He had great patience serving all and worked late that night. As usual, his attitude and service was great. He should be regarded as a role model in the entire auto care industry. More