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AutoNation Acura South Bay - Service Center

Torrance, CA

4.9
757 Reviews

757 Reviews of AutoNation Acura South Bay - Service Center

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August 20, 2021

My review is for the Service department. This was my second service, at Autonation Acura. I would say that it's by far better than Nissani Brothers Acura, which is no longer. It's the best places to hav More

by mdj71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Aug 27, 2021 -

AutoNation Acura South Bay responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Aug 27, 2021 -

mdj71 responded

Yes, will do!

August 18, 2021

Kelly was very informative and courteous. Everyone at this dealership is always friendly. It was a pleasure doing business with you guys again. Thank you! More

by babypoppp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Aug 21, 2021 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

August 17, 2021

Steve is great service advisor. Great service. Sales department could not make a sale to me event I was a Previous loyal customer More

by Mahmood.jahromimahmood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Aug 21, 2021 -

AutoNation Acura South Bay responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

August 16, 2021

My service writer/Rep. was kind and thorough, but he was the only person checking customers in or out. Need more staff/service writers helping in the service dept. Also, need reliable shuttle service for c More

by Vee
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Aug 21, 2021 -

AutoNation Acura South Bay responded

Hi, thanks for the feedback, Vee. We strive to provide excellent service to our customers at AutoNation Acura South Bay. If you'd like, please contact our General Manager at (310) 667-8231. We'd appreciate the chance to make your experience a positive one.

August 16, 2021

Great services ! They washed my car. Thank you so much! We will be back soon More

by PM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noe my advisor
Aug 21, 2021 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 16, 2021

Noe the advisor is knowledgeable and very thorough. I have been working with him for 10 years. More

by dhyanlal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Charlesworth
Aug 21, 2021 -

AutoNation Acura South Bay responded

Hi Dhyanlal, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Acura South Bay. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 16, 2021

Kelly was awesome! his customer service was beyond exceptional. always put customers as top priority. I really appreciate his superior customer services. I will definitely come back for all futures se More

by roketnoodle_98
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Detz, Steve Ravaglia, Joseph Charlesworth, Kelly Gilbertson
Aug 21, 2021 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 13, 2021

I have had 4 Acura’s so I love this dealership. More

by Plaraneta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Aug 16, 2021 -

AutoNation Acura South Bay responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 10, 2021

The service was great and they delivered on time.Was The service was great and they delivered on time. Was extremely helpful and knowledgeable. Not pushy or overbearing at all. Would go back for servi More

by imgoingcrazyinhere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Aug 16, 2021 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 09, 2021

Kelly Gilbertson was the only person serving all customers that day when I came at 11:00 am. He had great patience serving all and worked late that night. As usual, his attitude and service was grea More

by Acura6212
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Aug 16, 2021 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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