AutoNation Acura South Bay - Service Center

Service advisor is really unprofessional. Maybe he got trained? like that from owner? first i went to this location at 9:05 am and get a first oil change. Service advisor told me will take 2 hours to be trained? like that from owner? first i went to this location at 9:05 am and get a first oil change. Service advisor told me will take 2 hours to be done because I didn't make a appointment and they need to be done appointment customer first. I said ok I'll wait. I waited 1 hour in waiting room and just need a fresh air , I just went out from waiting room and I saw my car was parked out side?? I thought my car just parked so I just went back to waiting room and wait another 1 hour and service advisor called me and my car's ready. funny thing is that my car's already done and just they just waited another 1 hour and called me and car's ready. I don't know why they made me waited another 1 hour in no reason. One last thing that I open the door and still take out the piece of paper cover in floor and plastic cover the seats , they don't even car washed even included the service. More

Steve is a great service rep. All did a great job and very happy with the service and the time it took. Highly recommend this dealership. very happy with the service and the time it took. Highly recommend this dealership. More

The team at AutoNation South Bay is amazing and Steve Ravaglia is always top notch professional! Ravaglia is always top notch professional! More

Brought my son’s car in for service - they were fast honest and courteous! I trust them with my car. honest and courteous! I trust them with my car. More

Steve did a great job for me. I was totally happy when I Steve did a great job for me. I was totally happy when I left there with my car. On my previous visit Kelly was my service advisor and he too was Steve did a great job for me. I was totally happy when I left there with my car. On my previous visit Kelly was my service advisor and he too was very professional Both Steve and Kelly took the time to explain every detail and answer every question I had. Thanks More

My review is for the Service department. This was my second service, at Autonation Acura. I would say that it's by far better than Nissani Brothers Acura, which is no longer. It's the best places to hav second service, at Autonation Acura. I would say that it's by far better than Nissani Brothers Acura, which is no longer. It's the best places to have your car serviced I've found, starting with making an appointment to actually waiting for my car. Kelly took care of me right a way and was very professional and personal. He makes you feel very welcomed and gives that extra personal touch to the experience. The offered access to their shuttle service, and there's the convenience of eateries and shopping just across the street. All in all, it was a good experience easy and pleasant. More

Kelly was very informative and courteous. Everyone at this dealership is always friendly. It was a pleasure doing business with you guys again. Thank you! this dealership is always friendly. It was a pleasure doing business with you guys again. Thank you! More

Steve is great service advisor. Great service. Sales department could not make a sale to me event I was a Previous loyal customer department could not make a sale to me event I was a Previous loyal customer More

My service writer/Rep. was kind and thorough, but he was the only person checking customers in or out. Need more staff/service writers helping in the service dept. Also, need reliable shuttle service for c the only person checking customers in or out. Need more staff/service writers helping in the service dept. Also, need reliable shuttle service for customers that live near by. More

Great services ! They washed my car. Thank you so much! We will be back soon We will be back soon More