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AutoNation Acura South Bay - Service Center

Torrance, CA

4.9
732 Reviews

732 Reviews of AutoNation Acura South Bay - Service Center

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September 10, 2021

I’ve been using this dealership for service for at least 15 years and have never been disappointed. They’re professional, reliable and always deliver what they promise. More

by Mkaiser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Sep 15, 2021 -

AutoNation Acura South Bay responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

September 07, 2021

Noe Perez, Service Advisor is excellent. Very knowledgeable and extremely service oriented. It is truly very pleasant to have him as my car service advisor More

by Phil Shah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noe Perez
Sep 08, 2021 -

AutoNation Acura South Bay responded

Hi Phil, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 06, 2021

My new service advisor, Noe Perez, was very helpful, he scheduled my next appointment and printed the confirmation for me. I give him five stars! More

by tiagee957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noe Perez
Sep 08, 2021 -

AutoNation Acura South Bay responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 06, 2021

As always excellent service, friendly service advisor, clean waiting room, great communication from service advisor, and fast service. Always have my car service at this dealership and will continue to d More

by dlowen
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Sep 06, 2021 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 05, 2021

My service representative Kelly, is always extremely helpful and always answers ever concern I have. I have confidence in this dealership service department. I will recommend. More

by Godsfavchild
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Sep 06, 2021 -

AutoNation Acura South Bay responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

September 04, 2021

I get my car services done at this dealership always, noe Perez is my service advisor, he is very k independent and makes sure my care is services well, thank u noe Perez for ur kindness.. More

by Jackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noe perez
Sep 06, 2021 -

AutoNation Acura South Bay responded

Hi Jackson, we're happy to hear you had such a positive experience with our team! Thank you for leaving us this response! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 04, 2021

I received a loaner that was absolutely filthy. It was not washed or sanitized after the last person used it. There was dog hair all over the place and the wet wipes turned black after cleaning the steeri More

by Veronica89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Noe in service
Sep 06, 2021 -

AutoNation Acura South Bay responded

Hi, we regret to hear that you had this experience with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (310) 667-8231 to discuss what we can do to help.

September 03, 2021

Our South Bay Autonation Acura dealership is terrific!! We love it. We get top service every time we've taken our car in for service. More

by njcochran
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Sep 03, 2021 -

njcochran responded

Our South Bay Autonation Acura dealership is terrific!!

September 02, 2021

Kelly is always busy but always courteous and conscientious. I appreciate his attention to detail. I have been taking my MDX there for several years now and always request Kelly. More

by laurakagnew
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Sep 06, 2021 -

AutoNation Acura South Bay responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

September 01, 2021

Excellent service by Steve, my service rep. Everything was explained and it was done on time. I will always ask for Steve in the future. More

by cortezpub
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Sep 04, 2021 -

AutoNation Acura South Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to Steve here at AutoNation Acura South Bay! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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