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AutoNation Acura South Bay - Service Center

Torrance, CA

4.9
732 Reviews

732 Reviews of AutoNation Acura South Bay - Service Center

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October 11, 2021

Service rider Kelly always goes above and beyond to make sure his customers are taken care of. He is the reason I keep bringing my car back. More

by Brenda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Oct 14, 2021 -

AutoNation Acura South Bay responded

Hi Brenda, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

October 10, 2021

Good experience, as usual. Steve helped me this time and he was very helpful. One particular concern, there used to be more available appointments and earlier in the day. The timing worked out this time. More

by pwr
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Oct 12, 2021 -

AutoNation Acura South Bay responded

Hi Pwr, we are so happy to read such a great review about AutoNation Acura South Bay! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 09, 2021

Great attention to detail and appreciation for my time. He answered all my questions about my service. More

by syela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Oct 11, 2021 -

AutoNation Acura South Bay responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

October 09, 2021

Have always experienced excellent service. Maintenance and other issues handled to our complete satisfaction. Would purchase another vehicle from this dealership. Kelly has always met or exceeded expecta More

by Jake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Oct 11, 2021 -

AutoNation Acura South Bay responded

Hi Jake, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura South Bay! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 09, 2021

Fair, friendly, fast. Noe Perez is best customer technician. Make sure you get him when you take your care in for service. More

by acuraman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noe Perez.
Oct 12, 2021 -

AutoNation Acura South Bay responded

Hi Acuraman, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

October 09, 2021

Great service. Prompt check-in. Work completed earlier than promised. Noe Perez is an outstanding service agent. More

by joeprovenzano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noe Perez
Oct 11, 2021 -

AutoNation Acura South Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to Noe here at AutoNation Acura South Bay! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 07, 2021

Regular service scheduled with Kelly and work completed in a timely manner with excellent customer service from Kelly. More

by bonniesadrpour
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Oct 10, 2021 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 05, 2021

Always consistently good and thorough customer service. Kelly always provides the best explanation for what the car needs and what it will cost. More

by tnmccormack
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Oct 08, 2021 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 05, 2021

Took my car in for a oil change on Saturday and Kelly was the service rep for help me out I have to say this guy is number 1 A +++ I will be going back because of Kelly thanks for the great service More

by Sgalvan76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Oct 08, 2021 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 04, 2021

I had a tricky issue with the MDX and the team took their time, reviewed the details and solved the problem going beyond the usual inspection. More

by straser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Oct 06, 2021 -

AutoNation Acura South Bay responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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