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AutoNation Acura South Bay - Service Center

Torrance, CA

4.9
732 Reviews

732 Reviews of AutoNation Acura South Bay - Service Center

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October 22, 2021

I have been visiting Kelly for the service of my Acura for more than 7 years. He has been an excellent point of contact at the dealership. He is very detailed and explains things well. Kelly's honest appr More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Report | Print
Oct 24, 2021 -

AutoNation Acura South Bay responded

Hi Jay, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Acura South Bay. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

October 20, 2021

Kelly is the best service member. Should be manager. Every service manager could/should learn from his work habits. More

by Spitgray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Report | Print
Oct 23, 2021 -

AutoNation Acura South Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kelly here at AutoNation Acura South Bay! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 19, 2021

Kelley and Steve were very helpful in the service dept. Kelley made sure all my questions were answered and Steve helped me with a technology issue. I will continue to get my 2021 RDX served at this deale More

by elainegetman
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia, Kelly Gilbertson
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Oct 23, 2021 -

AutoNation Acura South Bay responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 18, 2021

Always great service!!!All the employees are friendly Always great service!!! All the employees are friendly and helpful!!! Steve is fantastic!! Always done on time! More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Report | Print
Oct 22, 2021 -

AutoNation Acura South Bay responded

Hi Lisa, we're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 15, 2021

Love Kelly you have a great employee. Always learning on how to keep my car in top shape. More

by Rubio.irene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Report | Print
Oct 15, 2021 -

Rubio.irene responded

Kelly is a great friend and employee. His advice keeps my car running in excellent shape

October 14, 2021

Love getting my car serviced there! The customer service offered by Kelly is 2nd to none. More

by Ssanchez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Report | Print
Oct 18, 2021 -

AutoNation Acura South Bay responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 13, 2021

Excellent service with a personal friendly and professional touch with you. Good communication explaining perfect what your car needs More

by Carlos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noe Perez
Report | Print
Oct 19, 2021 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Oct 19, 2021 -

Carlos responded

Thanks for quick respond and take the time to read all our reviews. For sure this is a dealer I personally recommend to my family and friends

October 13, 2021

Excellent service at AutoNation. Kelly was excellent on explaining what my car required and gave me get good price. More

by Rocio Flores
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Report | Print
Oct 18, 2021 -

AutoNation Acura South Bay responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 12, 2021

Excellent service with great customer service . Very efficient service reps . They met all my needs More

by Samsaon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Report | Print
Oct 14, 2021 -

AutoNation Acura South Bay responded

Hello Samsaon, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 11, 2021

Kelly Gilbertson gave us excellent service. He made sure thatwe feel comfortable leaving our vehicle into his hands and treated us like family. He is an asset to the company. Our vehicle run so smoothly no More

by ianyla@outlook. com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Report | Print
Oct 14, 2021 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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