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AutoNation Acura South Bay - Service Center

Torrance, CA

4.9
732 Reviews

732 Reviews of AutoNation Acura South Bay - Service Center

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November 13, 2021

Love love love.Hate hate hate call center in Vegas. Love love love. Hate hate hate call center in Vegas. prefer direct to dealer. thanks More

by Ayres.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia, Joseph Charlesworth, Tony Avila, Kelly Gilbertson
Nov 16, 2021 -

AutoNation Acura South Bay responded

Hello, we appreciate you taking the time to leave us a response! Feel free to stop by if you ever need any more help. Have a great day!

November 12, 2021

Gentiles,amables,rápidos ,serviciales,confiables,enfocados,capacity en brindarle lo mejor al cliente y concealers de su trabajo. More

by Armando Nunez.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Nov 16, 2021 -

AutoNation Acura South Bay responded

Armando, ¡es genial leer comentarios tan maravillosos sobre tu experiencia reciente con nosotros! Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

November 11, 2021

Service department was very efficient. All services and inspections were explained thoroughly. Customer service was prompt and very helpful! More

by Slsmaps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio and Noe
Nov 13, 2021 -

AutoNation Acura South Bay responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 11, 2021

Kelly is the best! He always gives me a knowledgeable and detailed explanation of the repairs, he calls back when he says he’s going to call back and most of all he is so courteous! More

by sylviamarialugo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Nov 13, 2021 -

AutoNation Acura South Bay responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 09, 2021

Steve is a true Professional very knowledgeable and friendly which is very important to me What a nice man More

by Culpepperdonna91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Nov 14, 2021 -

AutoNation Acura South Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to Steve here at AutoNation Acura South Bay! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 08, 2021

Number ONE in friendliness cleanliness and on time work done well Kelly my service writer is knowledgeable and honest and efficient More

by Sgood5365
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Nov 09, 2021 -

AutoNation Acura South Bay responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

November 08, 2021

Excellent service. Kelly mu service writerIs very Excellent service. Kelly mu service writer Is very knowledgeable honest will always call me if something else on my RDX needs attention More

by Sgood5365
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Nov 09, 2021 -

AutoNation Acura South Bay responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

November 06, 2021

Now was very kind and helpful. Service was completed at the given time and I was happy with the service. More

by Monettedl
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Now Perez
Nov 09, 2021 -

AutoNation Acura South Bay responded

Hi Monettedl, we are glad we could help! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Nov 09, 2021 -

Monettedl responded

Employee Noe was great and yes I will be back.

November 05, 2021

Auto Nation Acura I have been a customer over ten years I go there because of the honest service I received from them specially from my service advisor Kelly Gilbertson who takes time to explain in details t More

by Star10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Nov 08, 2021 -

AutoNation Acura South Bay responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Acura South Bay. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Nov 08, 2021 -

Star10 responded

Thank you I always do.

November 05, 2021

Kelly was great! He is very knowledgeable and ever consistent with his customer service level. More

by rodie.abejero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Nov 08, 2021 -

AutoNation Acura South Bay responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura South Bay. Thank you, and have a fantastic day!

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