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AutoNation Acura South Bay - Service Center

Torrance, CA

4.9
732 Reviews

732 Reviews of AutoNation Acura South Bay - Service Center

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December 09, 2021

I always request Kelly Gilbertson when getting my 2008 RDX serviced. He is knowledgeable and cares that you understand the recommended repairs, and I trust his recommendations The waiting area is comfort More

by eeasum
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Dec 13, 2021 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 08, 2021

Always happy at this Acura dealership! Great service and the work is always done professionally and friendly More

by Smjandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Dec 13, 2021 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

December 05, 2021

I was tol it would take 1 hour 45 minutes to change my oil and fill my windshield wiper fluid. So I decided to wait. 3 hours later I started to complain. Finally my car was ready but they didn’t vacuum be More

by sandi.smithlang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Avila
Dec 08, 2021 -

AutoNation Acura South Bay responded

Hi, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (310) 667-8231.

November 29, 2021

Very good service at local level.Phone service from Very good service at local level. Phone service from L.V hurts your business. L..V. Contract company does not care about Local Acura dealer More

by Louisgoldberg1
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Dec 03, 2021 -

AutoNation Acura South Bay responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

November 28, 2021

If I could give more than 5 stars to the service I receive consistently from Kelly Gilbertson, I would!!! Kelly is upfront, honest, caring and very knowledgeable. I have my SUV serviced at the deale More

by shmoopymom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Dec 02, 2021 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 27, 2021

I have never felt that I was charged for services that were not needed. The mechanics are tops and the agents are knowledgeable and puts the customers needs first. More

by Davis/Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Avila
Dec 02, 2021 -

AutoNation Acura South Bay responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

November 26, 2021

Kelly was very courteous and helpful. He had my vehicle serviced within the time period promised and informed me of possible service need upcoming. More

by irieakua
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Dec 02, 2021 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 25, 2021

I am always treated so very kindly. Steve always greets me. He has built a very trusting relationship. Steve is through and precise. He explains things in a very easy way for people like me who don't under More

by Ms.Clagon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Dec 02, 2021 -

AutoNation Acura South Bay responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura South Bay. Thank you, and have a fantastic day!

November 25, 2021

The service department was helpful and informative. They worked quickly, and communicated will throughout the visit. Good follow-up. More

by c84bruin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Avila
Dec 02, 2021 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 23, 2021

Antonio was attentive and courteous. My car was ready earlier than I expected and nicely washed. Thank you. More

by jpkcp
Recommend Dealer
Yes
Employees Worked With
Antonio Lara
Nov 26, 2021 -

AutoNation Acura South Bay responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura South Bay. Thanks for taking the time to leave us this information about your recent visit. Take care!

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