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AutoNation Acura South Bay - Service Center

Torrance, CA

4.9
732 Reviews

732 Reviews of AutoNation Acura South Bay - Service Center

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September 09, 2024

The saff are good. It seems the mgt needs to spend some $ to upgrade the check in and check out process. It Is incredibly long, and there are clitches in the system. F More

by antroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Sep 13, 2024 -

AutoNation Acura South Bay responded

Antroy, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact us to discuss what we can do to help.

September 04, 2024

My first service was completed efficiently. My car was ready prior to the agreed upon time. I was very pleased. More

by jbsmit1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ravaglua
Sep 06, 2024 -

AutoNation Acura South Bay responded

Hello, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!

September 02, 2024

I’ve brought my car in since date of purchase. Everyone has been courteous , friendly and informative on car check-up. I really like the service team , Gabby and Steve. More

by tl_woodruff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve and Gabby
Sep 06, 2024 -

AutoNation Acura South Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura South Bay! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 02, 2024

Gabrielle was amazing customer service today fist time I. This dealer and everything was nice More

by Hector soto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle
Sep 06, 2024 -

AutoNation Acura South Bay responded

Hi Hector, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 02, 2024

One of best service department in Los Angeles area. Our service manager Kelly was courteous and very detail oriented. More

by heesoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Sep 06, 2024 -

AutoNation Acura South Bay responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2024

If you’re looking for an honest service advisor, this dealership has a rare gem and his name is Kelly. I’ve been coming here since I bought my car and I’ve had nothing but great experiences every time. More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson.
Sep 06, 2024 -

AutoNation Acura South Bay responded

Hello Brenda, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 29, 2024

Knowledgeable. Contacted with updates. Paperwork showed all items to be addressed. New Service area is terrific. Helpful and kind. Very timely on Service co More

by Peter A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Aug 31, 2024 -

AutoNation Acura South Bay responded

Hello Peter, thank you so much for the positive review! If you ever need help, just give us a call. Happy motoring!

August 22, 2024

I am always pleased with the services my car receives as well as the support I get from Kelly. Kelly is very knowledgeable and explains everything in detail from beginning to end. I am a returning customer More

by priscilla.herrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson, Maurilio Cervantes
Aug 24, 2024 -

AutoNation Acura South Bay responded

Hi, we are very happy we could provide you with a positive experience! Feel free to stop by if you ever need any more help.

July 18, 2024

Kelly is a knowledgeable professional. We are repeat customers. He is an asset to your Acura service department. More

by Sehenry63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Jul 19, 2024 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 07, 2024

Our experience at Acura South Bay was amazing! Christian was very informative and detailed with everything that they were doing to the car! More

by topangajms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian and Kelly (previously)
Jul 08, 2024 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

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