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AutoNation Acura South Bay - Service Center

Torrance, CA

4.9
732 Reviews

732 Reviews of AutoNation Acura South Bay - Service Center

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January 18, 2023

They are invested in me as a customer. I continue to service my father’s car there (he passed in 2019) and they remember him and the car. More

by greg.yoshida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle
Jan 22, 2023 -

AutoNation Acura South Bay responded

Hi Greg, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 18, 2023

Te facility is under renovation and most amenities are out dated including waiting room conditions. I couldn’t find any outlets for the laptop or USB ports. More

by aht53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven R.
Jan 22, 2023 -

AutoNation Acura South Bay responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (310) 667-8231 to discuss what we can do to help.

January 16, 2023

The service that was provided was great, the advisor was very knowledgeable and was able to provide information regarding my RDX that I was not aware of. More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Wilson
Jan 19, 2023 -

AutoNation Acura South Bay responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 15, 2023

Great service every time, recommend this dealer over all. Have been coming here for years to maintain my MDX and never had any issues. More

by Nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delfino
Jan 19, 2023 -

AutoNation Acura South Bay responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 12, 2023

I always look forward to my service appointments with Acura South Bay because they are very effcient, quick, fair and friendly. This is especially true of the service person Kelly G. who I always take p More

by jmjspr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly G.
Jan 17, 2023 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 12, 2023

Kelly Gilbertson is outstanding in his service. His knowledge, expertise and customer care are extremely gratifying. I know my car is expertly being cared for. More

by pfbostrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Jan 17, 2023 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 12, 2023

My service Agent Gabby was Great! She kept me updated with everything and worked really hard to get my warranty claim approved. More

by roeisha2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby
Jan 17, 2023 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 06, 2023

Steve took the time to explain what was recommended and what was needed. He was prompt in letting us know when the car was ready and accurate on how long the service would take. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Jan 10, 2023 -

AutoNation Acura South Bay responded

Hi Dave, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura South Bay. We are always more than happy to assist you if anything else comes up. Take care!

January 05, 2023

Took the time to explain what was recommended and what was needed. Has always treated my car very well. More

by lasong50@pacbell.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, Tony
Jan 09, 2023 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 05, 2023

Great, friendly and trustworthy service as usual from Steve. Good communication throughout. Wouldn’t take my treasured 2003 CL anywhere else. More

by l15t3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Jan 09, 2023 -

AutoNation Acura South Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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