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AutoNation Acura South Bay - Service Center

Torrance, CA

4.9
732 Reviews

732 Reviews of AutoNation Acura South Bay - Service Center

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March 20, 2023

Great dealership! Knowledgeable sales department! Good and efficient service department! All staff are extremely personable and provide great service More

by ry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Wilson
Mar 23, 2023 -

AutoNation Acura South Bay responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 17, 2023

The service advisors care about you not only as a customer but as a person. Steve and Kelly are caring and know me when I walk in. They know my RDX and take special care of it mechanically. I also ap More

by dalanb52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, Kelly
Mar 20, 2023 -

AutoNation Acura South Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 16, 2023

I always receive excellent service at Autonation Acura and appreciate all advice on keeping my Acura maintaince up to date. More

by Grateful customer
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Mar 18, 2023 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 16, 2023

Service experience could not have been better. No wait, car ready exactly when it was promised More

by Hkitter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service associate was excellent
Mar 18, 2023 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 14, 2023

Waiting time is little longer than what I expected, however, had a good experience with this service. More

by DCW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Wilson
Mar 17, 2023 -

AutoNation Acura South Bay responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

March 08, 2023

Service scheduling was unideal since the new location was not mentioned but I was quickly directed to the correct location. Everything following was efficient, polite, and friendly for TLX regular maintenan More

by jcarlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven W.
Mar 11, 2023 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 07, 2023

The experience was handled well once I found the temporary location. Despite having a confirmed appointment I was not notified that the dealership was moving and arrived as a closed location with no More

by RW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle de Los Angeles
Mar 11, 2023 -

AutoNation Acura South Bay responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 05, 2023

Rapid responses, polite, quick but thorough in diagnosing and taking care of problems. Very helpful. More

by RARafael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Wilson
Mar 08, 2023 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 03, 2023

Kelly always has given excellent service. He is the reason I stayed with Acura after I sold my MDX. More

by Craig
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Mar 06, 2023 -

AutoNation Acura South Bay responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

Mar 07, 2023 -

AutoNation Acura South Bay responded

Hello Craig, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Acura South Bay. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 03, 2023

Excellent service and courtesy to customers. Quality is always good. Always take my car to a dealer to be serviced. More

by dlowen
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglias
Mar 07, 2023 -

AutoNation Acura South Bay responded

Hello, Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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