AutoNation Acura South Bay - Service Center
Torrance, CA
732 Reviews of AutoNation Acura South Bay - Service Center
Acura of South bay is an example of how a dealership should be. They are amazing. They offer top-notch services experience that I have seen. Steve, the service adviser, if one of the best. He is profess should be. They are amazing. They offer top-notch services experience that I have seen. Steve, the service adviser, if one of the best. He is professional, proficient, extremely knowledgeable, and provided me with the best customer service experience-always. I am very pleased with this dealership and in particular, with Steve. I have referred many of my friends and families to this business and will continue to do so. More
After taking my TLX to my longtime Acura Service Dealer and being told that they could not find an issue with my car and the noise I’m hearing in the cabin is normal. They handed me my keys and said, “We a and being told that they could not find an issue with my car and the noise I’m hearing in the cabin is normal. They handed me my keys and said, “We are very sorry” Goodbye and Take care. Feeling very disappointed, I decided to get a second opinion. I drove my TLX straight to AutoNation Acura South Bay and explained my situation and concerns to the Service Advisor, Kelly and he got the ball rolling. I was treated like VIP from the start. Kelly stood beside me every step of the way, like an Attorney at Law. With Kelly’s assistance, I was able to demonstrate the issue to the Master Mechanic (Caesar) and he was able to determine the fix in less than a day! I’m now driving in a very smooth, relaxing, Acura TLX cabin without any noises. Special thanks to Babak, Kelly, Caesar, and Fernando. These individuals are very valuable assets to AutoNation Acura South Bay and deserve recognition for their efforts in providing the Best Customer Experience. More
Went with a regular oil change and fast service and the tech sent me videos and pictures to my cell phone which I really love on the work they’re doing tech sent me videos and pictures to my cell phone which I really love on the work they’re doing More
Service advisor Kelly extremely efficient! ! I feel very confident he will tell me what needs to be done for my RDX and explain why and how much it will cost, He is quite knowledgeable, my car ! I feel very confident he will tell me what needs to be done for my RDX and explain why and how much it will cost, He is quite knowledgeable, my car is always ready when he says it will be More
I am very satisfied with the service received at AutoNation Acura SouthBay. In particular my service advisor (Steve) was this time, and is always, extremely courteous and helpful. He truly cares a AutoNation Acura SouthBay. In particular my service advisor (Steve) was this time, and is always, extremely courteous and helpful. He truly cares about the customer. Many thanks! More