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AutoNation Acura South Bay - Service Center

Torrance, CA

4.9
757 Reviews

757 Reviews of AutoNation Acura South Bay - Service Center

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December 20, 2024

I appreciate the excellent customer service. Steve Ravaglia has been my service advisor for many years. He is the reason I bought a new car from this dealership. Thanks Steve for your kind, cari More

by marilyn_schueller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ravaglia, Steve
December 20, 2024

Kevin in service was a pleasure to work with. My service was completed by in a timely manner. More

by debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
December 20, 2024

The service team was very good and went beyond my expectations. Like most service centers I would wait for hours waiting for my car to be done but they ordered me a Lyft to take me home and to take More

by alanshodandad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Villena 7507
Dec 20, 2024 -

alanshodandad responded

The service team was very good and went beyond my expectations. Like most service centers I would wait for hours waiting for my car to be done but they ordered me a Lyft to take me home and to take me back when my car was completed and washed. First class customer treatment.

December 20, 2024

Although the dealership did not have my needed part in stock, Albert took good care of me (including arranging Lyft rides for me to and from the dealership until it was available). In other words, dealer More

by beancounterbryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Diaz
Dec 21, 2024 -

AutoNation Acura South Bay responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 19, 2024

Gabrielle was great! Extremely helpful and very informative throughout the entire process. She let me know the progress of the vehicle and got me out in no time. I am ver More

by Kim Juarez
Recommend Dealer
Yes
Employees Worked With
Gabrielle
Dec 22, 2024 -

AutoNation Acura South Bay responded

Hi Kim, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 18, 2024

Great service! My sales rep Jason got everything scheduled and Gabby and Kelly took great care of me! Gabby kept me updated via text and let me know when everything More

by ellennorrise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, Kelly, Gabby
Dec 20, 2024 -

AutoNation Acura South Bay responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura South Bay. Please don't hesitate to reach out if there's anything additional we can do for you.

December 17, 2024

So satisfied with the experience, Alberto Diaz was super friendly and helpful, he told me what the car needed, and also appreciated that got a free car wash, great job. 😃 More

by Rocio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Díaz
Dec 20, 2024 -

AutoNation Acura South Bay responded

Hi Rocio, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 16, 2024

Very happy with my service at this dealership. I will have my vehicle service here again More

by Riceman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Dec 20, 2024 -

AutoNation Acura South Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Dec 21, 2024 -

AutoNation Acura South Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 15, 2024

This dealership is very organized. The staff is kind and very helpful. Gabrielle was great. More

by Jill.liberman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle De Los Angeles “Gabby”
Dec 20, 2024 -

AutoNation Acura South Bay responded

Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

Dec 21, 2024 -

AutoNation Acura South Bay responded

Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

December 14, 2024

Good service. One of the best in business. Good employees with very high knowledge in this business. More

by josefh1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Dec 20, 2024 -

AutoNation Acura South Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Dec 21, 2024 -

AutoNation Acura South Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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