AutoNation Acura North Orlando - Service Center

Courtesy Acura is the best car dealer/ auto service that I have ever done business with. I bought my Acura MDX from Courtesy almost 6 years ago, and the buying experience was easy and low-pressure. And I I have ever done business with. I bought my Acura MDX from Courtesy almost 6 years ago, and the buying experience was easy and low-pressure. And I have been bringing it in for service ever since because I find them to be trustworthy and reliable. I live in East Denver and make the 40 minute trek to Courtesy for all my maintenance because I don't trust anyone else and they provide the best service I have ever encountered - did I mention I drive 40 minutes to get my car serviced here! Linda is always friendly and makes the check in/out experience truly enjoyable. All the service consultants I've had dealings with (Lorenzo, Sandy, Matt) are beyond excellent. I never feel like they are trying to "upsell" me or do repairs that aren't necessary. They also explain things in a detailed way to make me feel comfortable with any unexpected repairs. I truly believe they try to do the right thing for the customer. I simply have not had better car service anywhere else, and plan to bring my MDX here for service for as long as I have it . More

This is my 3rd Acura due largely in part to the fabulous service I have received from the service department. The management and the sales team have done a great job of listening to my needs in a vehicle an service I have received from the service department. The management and the sales team have done a great job of listening to my needs in a vehicle and have always worked with me also. More

I recently moved to Orlando and since I have always had great service from Acura Dealership where I used to live, I figured it would be the same here, the price is usually high, but the quality usually mak great service from Acura Dealership where I used to live, I figured it would be the same here, the price is usually high, but the quality usually makes it worth it. I was wrong. The people at Courtesy Acura were unfriendly and uncaring. It took almost 3 hrs to simply get my tired balanced for $60 and when I went back in my car, the issue I came to fix was still there. I called back to see what had happened and got that uncaring attitude of "bring back the car and we'll see what we can do" I don't have another Acura Dealership in the area but I will have to look for another Garage to service my car. More