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AutoNation Acura North Orlando - Service Center

Sanford, FL

4.8
689 Reviews

689 Reviews of AutoNation Acura North Orlando - Service Center

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July 30, 2021

Great service ! Fast , great attitude and knowledge of the car . I enjoy My visit I Acura and how nice everyone is . Zegarra was great too at letting me test drive a TLX Type S while I waited on my ILX More

by topojose14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hope
Aug 21, 2021 -

AutoNation Acura North Orlando responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

July 30, 2021

Excellent service from all sides. Hope kept in constant contact and the oil change was done timely. We are happy to be working with this team of professionals! More

by Cer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hope from Service and Chris from Service
Aug 21, 2021 -

AutoNation Acura North Orlando responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 30, 2021

Great service provided on a drop in basis due to a question I had about a radio reset. Both Hope and Victor were amazing!! Friendly and helpful! More

by joyce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hope, Victor
Aug 21, 2021 -

AutoNation Acura North Orlando responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 30, 2021

Great customer service! She is always so friendly and explains everything in great detail as what is needed for the vehicle and is not pressuring at all. More

by rubymarie25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jelissa service advisor
Aug 21, 2021 -

AutoNation Acura North Orlando responded

Hi, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!

July 28, 2021

Lee was very helpful and kept me updated, service was completed on a timely manner. He also showed me one feature I wasn't aware of on the vehicle. More

by jrivera68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee
Aug 13, 2021 -

AutoNation Acura North Orlando responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura North Orlando! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 24, 2021

Hope and the rest of the service team are great with communicating and providing quality service. Scheduling service appointments is easy and they can be booked within a reasonable time frame. More

by Kathy A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hope Allen
Jul 26, 2021 -

AutoNation Acura North Orlando responded

Hello As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Kathy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!

July 23, 2021

Always a good experience. Personnel are courteous and professional. Lee was spot on in his assessment as a service provider. I will always chose this dealership first. More

by lewdog1220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee, Chris
Jul 26, 2021 -

AutoNation Acura North Orlando responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

July 23, 2021

Scheduled appt. serviced promptly. Kept up to date with timeliness. Customer service positive and polite. Remembered me from a few weeks prior with another nail in tire. More

by mmg1210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t recall his name. He sat near the door.
Jul 26, 2021 -

AutoNation Acura North Orlando responded

Hello, thank you for your positive review. We're happy to have been of service to you. We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 22, 2021

Lee in service is great, Polite, knowledgeable and efficient. Keeps me informed through the process and delivers on time. Makes visiting the dealership enjoyable. A great asset to Acura More

by wskihlmire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Chrestman
Jul 23, 2021 -

AutoNation Acura North Orlando responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura North Orlando. If you ever need help, just give us a call. Happy motoring!

April 12, 2021

I attemptd to get my 2006 Acura TL fixed because the navigation system failed to update the time to DST. I went to the manual and found a way to do it manually but that didn't work so I called for an ap More

by howedoug
Customer Service
Recommend Dealer
No
Employees Worked With
Service Manager (don't remember his name)
Apr 13, 2021 -

AutoNation Acura North Orlando responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you'd like, please contact our General Manager at (407) 680-0749. We'd appreciate the chance to make your experience a positive one. Take care.

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