AutoNation Acura North Orlando - Service Center

Lee and the other Service writers do an awesome job of taking care of your issues and getting you back on the road. The service department and my experiences with them are the reason I keep buying cars fr taking care of your issues and getting you back on the road. The service department and my experiences with them are the reason I keep buying cars from them. I have been going there thru ought the years for new vehicles and the service on them for probably close to 30 years now! 5 cars down and more to come .... KEEP IT UP!! I hear nightmares other folks deal with at other service centers and dealers and how much of a hassle it is, but I have never experienced that and its because of folks like Lee that make it a dream. Thank you for not making it an excellent experience every time .. even when the cost of the repair is uncomfortable .... Timing belts and fun things like that. More

Hope met us as we pulled in to Service and was extremely knowledgeable and friendly. Our car was services, washed and we were happily on our way to pick up lunch. Professional service all the way. knowledgeable and friendly. Our car was services, washed and we were happily on our way to pick up lunch. Professional service all the way. More

Julianna is an outstanding service advisor. She clearly explained what was going to be done and kept me updated as the MDX was being serviced. At the end she again clearly explained what was done and the explained what was going to be done and kept me updated as the MDX was being serviced. At the end she again clearly explained what was done and the MDX was ready when she said it would be. A great experience. More

Carolyn did a great job as always. Thank you for your execptional service! execptional service! More

My service advisor, Carolyn Roy met me right away after I arrived for my appointment. I was told how long it would take and work was finished in less time and with the expertise I have always received at thi arrived for my appointment. I was told how long it would take and work was finished in less time and with the expertise I have always received at this dealership . They never disappoint. More

Great guidance on service needed for my 2014 MDX, which we use for road trips. Scheduling service was easy, service completed on time with no issues. we use for road trips. Scheduling service was easy, service completed on time with no issues. More

Hope from "Service" was very friendly and went over everything with me multiple times. The wait times were minimal and the service excellent. everything with me multiple times. The wait times were minimal and the service excellent. More

Excellent customer service and value. Hope Allen took great care of me. She is friendly, knowledgeable, and service oriented. I recommend the dealership and their service team. great care of me. She is friendly, knowledgeable, and service oriented. I recommend the dealership and their service team. More

I scheduled my service appointment for 7:30 AM and when I arrived I was told to wait in the lounge until the Service Advisor was ready. I waited 10 minutes and still no one. I had to go back to the Service arrived I was told to wait in the lounge until the Service Advisor was ready. I waited 10 minutes and still no one. I had to go back to the Service to ask when someone would be with me as I had to go to work. Finally a few minutes after the Service Advisor came back and quickly provided the paperwork for me to sign. I later received a call around noon that my vehicle was ready for pick up. I arrived at 5:10 PM and was again told to wait in the lounge. I waited 15 minutes before heading to Service again. Once the advisor saw me he was able to go over the services completed in a quick and detail manner. My biggest issue was the wait time before and after to speak with an advisor especially when an appointment is made due to having to get to work on time. More

Always friendly! Lee from the Service department assisted me. He was friendly and kind. He gave me a realistic time frame to expect my service to be complete and was on time. me. He was friendly and kind. He gave me a realistic time frame to expect my service to be complete and was on time. More