Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
AutoNation Acura North Orlando - Service Center
Sanford, FL
689 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
689 Reviews of AutoNation Acura North Orlando - Service Center
Sort by
December 02, 2021
SERIOUSDuring the Sale Process of buying a Ford F150 we SERIOUS During the Sale Process of buying a Ford F150 we had to literally wait for 8 hours to complete the process WITHOUT being able to receive t SERIOUS During the Sale Process of buying a Ford F150 we had to literally wait for 8 hours to complete the process WITHOUT being able to receive the vehicle I purchased After a week I finally received the vehicle and notice something wrong with the tires I was told to drive it a week to let the warranty kick in The tires (all four) gave out DURING A TRIP OUT OF STATE (THEY PUT MY LIFE IN DANGER) We had to replace the tires to drive the truck home $1000 AutonNation will not accept responsibility for the tires as they were already replaced NEXT the water line burst and we called AutoNation to get it fixed I only got voicemails and no available scheduling appointment possible with an in-person visit (they are backlogged) I had to pay someone else to replace the water line in order to drive the vehicle (I do need to work) No one will call me back- I cant schedule online-I cant drive up in person NO ONE WILL ACCEPT THE WARRANTY TERMS TO ADD INSULT TO INJURY- AutoNation will not respond to BBB Complaints AND I AM NOW STUCK WITH A MONEY PIT!!!!!! SIMPLE TRUTH AVOID THIS COMPANY UNLESS YOU WANT TO SPEND A LOT OF TIME AND MONEY FOR TRASH! More
by renee.crews
Employees Worked With
LITHIA SPRINGS EMPLOYEES GEORGIA
December 01, 2021
Very professional, quick and friendly. I live almost 1 hour away and I will always choose to go there because of how they make me feel as a customer hour away and I will always choose to go there because of how they make me feel as a customer More
by lizmartinez
Employees Worked With
Carolyn Roy
November 30, 2021
Hope the advisor was amazing. She was extremely courteous and helpful, which made the experience even better :-) courteous and helpful, which made the experience even better :-) More
by daher
Employees Worked With
Hope the advisor was amazing. She was extremely courteous and helpful, which made the experience even better :-)
November 23, 2021
The dealership was very informative about the service they where performing. My service person was excellent and very polite . I always enjoying taking my car to your service center and don’t even mine w they where performing. My service person was excellent and very polite . I always enjoying taking my car to your service center and don’t even mine waiting for car. Great job. 👍🏼 More
by Robingiordano0420
Employees Worked With
My service lady 5 stars
November 19, 2021
Scheduled service appointment always go well. Showroom is pleasant to wait in . Car checked within 30 mins and informed of any problems and costs before work is done . Highly recommend AutoNation Acura North pleasant to wait in . Car checked within 30 mins and informed of any problems and costs before work is done . Highly recommend AutoNation Acura North Orlando. More
by Acura review
Employees Worked With
Lee Crestman
November 19, 2021
I waited close to three hours for an oil change even though I had an appointment!!! Also, I was told that the car was washed… but it did not look clean inside or outside!! The service person was very pl though I had an appointment!!! Also, I was told that the car was washed… but it did not look clean inside or outside!! The service person was very pleasant but the actual service was disappointing!! More
by hburckhart
Employees Worked With
Not listed
