AutoNation Acura North Orlando - Service Center

Sometimes work is done well and sometimes it’s not. You never know what you are going to get! The folks are great in person but the phone service to schedule or follow up is very lacking in every way. You never know what you are going to get! The folks are great in person but the phone service to schedule or follow up is very lacking in every way. The phone call messages not returned and the scheduling process is not a luxury experience AT ALL! And the texting once you leave when work is done but have an issue also falls on deaf ears. So moral of story is if you are fortunate to have a good initial call breathe sigh of relief that was a 50/50 shot. Then once work is done and if it’s done right breathe another sigh of relief that was another 50/50 shot that whet your way. If you have to call back or text afterwards forget about it because you are 100 not going to get anyone to respond. More

I went to them for a buyer inspection after buy my car from a private seller they found out alot of stuff happening with the car that i never knew that was amazing to me because how knowledgeable they are from a private seller they found out alot of stuff happening with the car that i never knew that was amazing to me because how knowledgeable they are. I needed help with the car and they were there for me ..Priscilla the service advisor and Chris the service Manager in person sit down with me and talk to me about it ..that for Me meant alot! thank So much for all they did for me ,my son and my son’s car!!!! THANK YOU More

The service in this’ dealer is the best one Ia well recommend especial my attendant Priscilla she Is the is the bests recommend especial my attendant Priscilla she Is the is the bests More

Service advisor Lee always provides excellent customer service and explains everything in a simple way so that the customer can understand it clearly. Highly recommended!! service and explains everything in a simple way so that the customer can understand it clearly. Highly recommended!! More

I find the service provided by the dealership is very complete. All personnel is very professional. complete. All personnel is very professional. More

Priscilla, my attendant, made sure I was comfortable. She made sure I understood everything that was going on to my car. She was also compassionate and not pushy on any repairs! She made sure I understood everything that was going on to my car. She was also compassionate and not pushy on any repairs! More

Excellent service for the past 3 years! Highly recommended dealership and Lee and his team gives you the VIP service each and every time! Highly recommended dealership and Lee and his team gives you the VIP service each and every time! More

I was disappointed that 2 of the 4 tires I purchased are more than a year old per the DOT code (5021). Given the limited miles I drive this vehicle the tires will age out long before the tread wears down. more than a year old per the DOT code (5021). Given the limited miles I drive this vehicle the tires will age out long before the tread wears down. The service advisor, Jeff Morton, was excellent and the service was completed on schedule and fully explained - 5 stars for that. I also appreciated having the use of a loaner car and the walk-around video of the vehicle with advice on additional services. More

Priscilla by far is a great advisor. She kept us informed every step of the way of the repair for our vehicle. Will go back for her. She kept us informed every step of the way of the repair for our vehicle. Will go back for her. More

Great service. Took video of what they were doing with explanations and suggestions for maintenance. Took video of what they were doing with explanations and suggestions for maintenance. More