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AutoNation Acura North Orlando - Service Center

Sanford, FL

4.8
689 Reviews

689 Reviews of AutoNation Acura North Orlando - Service Center

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January 31, 2023

Priscilla, my attendant, made sure I was comfortable. She made sure I understood everything that was going on to my car. She was also compassionate and not pushy on any repairs! More

by sbates010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Priscilla Welch
Feb 03, 2023 -

AutoNation Acura North Orlando responded

We are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 30, 2023

Excellent service for the past 3 years! Highly recommended dealership and Lee and his team gives you the VIP service each and every time! More

by Hannah N.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee
Feb 03, 2023 -

AutoNation Acura North Orlando responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Acura North Orlando. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us anytime! Take care!

January 30, 2023

I was disappointed that 2 of the 4 tires I purchased are more than a year old per the DOT code (5021). Given the limited miles I drive this vehicle the tires will age out long before the tread wears down. More

by billyhank
Recommend Dealer
Yes
Employees Worked With
Jeffrey Morton
Feb 03, 2023 -

AutoNation Acura North Orlando responded

Hi, Thank you for taking the time to share your feedback with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (407) 680-0749 so we can work towards a resolution.

January 30, 2023

Priscilla by far is a great advisor. She kept us informed every step of the way of the repair for our vehicle. Will go back for her. More

by FRomero02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Priscilla
Feb 03, 2023 -

AutoNation Acura North Orlando responded

Hi, thank you for your kind review; we are happy to pass along your comments to Priscilla here at AutoNation Acura North Orlando! If you need more help, our team is available to talk -- safe travels!

January 29, 2023

Great service. Took video of what they were doing with explanations and suggestions for maintenance. More

by Timothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Feb 02, 2023 -

AutoNation Acura North Orlando responded

Hello Timothy, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 27, 2023

Very nice and helpful employees, answers all my question. Wonderful staff, with a wonderful service department. More

by lawjd1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolyn Roy
Jan 31, 2023 -

AutoNation Acura North Orlando responded

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 27, 2023

Great service. My service advisor was friendly and had great communication with me throughout my recent visit. I've been a customer for over 15 years. The mechani More

by TomNebel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Martinez
Jan 31, 2023 -

AutoNation Acura North Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 25, 2023

Still my go to Acura dealer for service. Excellent service from friendly staff (Jeffrey) at a fair price. Jeffrey explained the ACURA REQUIRED services and had the cost per service broke dow More

by Squeener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Jan 29, 2023 -

AutoNation Acura North Orlando responded

Hi Squeener, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 24, 2023

Marcos was great. I brought my RDX in for service when they were at capacity and he was still able to get me in and out the same day. More

by Bnlltr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
Jan 29, 2023 -

AutoNation Acura North Orlando responded

Hi Bnlltr, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 23, 2023

Thorough, professional, and efficient. Took for an oil change, tire rotation, brake check, and brake fluid replacement. It's great that the technicians send you a video while they're worki More

by Pleased with AutoNation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee
Jan 27, 2023 -

AutoNation Acura North Orlando responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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