AutoNation Acura North Orlando - Service Center
Sanford, FL
689 Reviews of AutoNation Acura North Orlando - Service Center
Priscilla in service treated me more like family than just another customer and that means more to me than anything. She was able to resolve all the issues with my MDX really quickly. She made sure that just another customer and that means more to me than anything. She was able to resolve all the issues with my MDX really quickly. She made sure that I was never inconvenienced and kept me up-to-date during the whole process. More
The service reps are first-rate, especially Carolyn Roy. Service techs do excellent work...though Acura gets top dollar for parts and service. No complaints here, however. All repairs are explained in full, Service techs do excellent work...though Acura gets top dollar for parts and service. No complaints here, however. All repairs are explained in full, the work is done correctly and delivered when promised. Plus, I got to drive around in a new TLX for a couple of days. More
The repair work I’m my ILX was very efficient with excellent customer service. I have already recommended this dealership to friends! Thank you! excellent customer service. I have already recommended this dealership to friends! Thank you! More
Sometimes work is done well and sometimes it’s not. You never know what you are going to get! The folks are great in person but the phone service to schedule or follow up is very lacking in every way. You never know what you are going to get! The folks are great in person but the phone service to schedule or follow up is very lacking in every way. The phone call messages not returned and the scheduling process is not a luxury experience AT ALL! And the texting once you leave when work is done but have an issue also falls on deaf ears. So moral of story is if you are fortunate to have a good initial call breathe sigh of relief that was a 50/50 shot. Then once work is done and if it’s done right breathe another sigh of relief that was another 50/50 shot that whet your way. If you have to call back or text afterwards forget about it because you are 100 not going to get anyone to respond. More
I went to them for a buyer inspection after buy my car from a private seller they found out alot of stuff happening with the car that i never knew that was amazing to me because how knowledgeable they are from a private seller they found out alot of stuff happening with the car that i never knew that was amazing to me because how knowledgeable they are. I needed help with the car and they were there for me ..Priscilla the service advisor and Chris the service Manager in person sit down with me and talk to me about it ..that for Me meant alot! thank So much for all they did for me ,my son and my son’s car!!!! THANK YOU More
The service in this’ dealer is the best one Ia well recommend especial my attendant Priscilla she Is the is the bests recommend especial my attendant Priscilla she Is the is the bests More
Service advisor Lee always provides excellent customer service and explains everything in a simple way so that the customer can understand it clearly. Highly recommended!! service and explains everything in a simple way so that the customer can understand it clearly. Highly recommended!! More