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AutoNation Acura North Orlando - Service Center

Sanford, FL

4.8
689 Reviews

689 Reviews of AutoNation Acura North Orlando - Service Center

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May 10, 2023

Honest. Straight forward and timely. Jeff explained everything while giving me a realistic time frame of when the work being performed would be complete. More

by Marc M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
May 13, 2023 -

AutoNation Acura North Orlando responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 05, 2023

Eexcellent. Lee always does a good job getting me in and out quickly. Work done quickly. More

by artsorren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Chrestman
May 09, 2023 -

AutoNation Acura North Orlando responded

Hi Artsorren, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 04, 2023

The staff is always friendly and courteous, and the customer is always kept up to date on the status of the service. The dealership is a nice place to wait for your car, and they are very accurate on h More

by john.byrnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
May 08, 2023 -

AutoNation Acura North Orlando responded

Hi John, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura North Orlando. Please don't hesitate to reach out if there's anything additional we can do for you.

May 02, 2023

Due to a mistake at my local dealership, I had transmission issues and was stranded on the interstate while traveling to Florida. AutoNation was the closest Acura dealership to where I was visitin More

by cshoward78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julianna
May 05, 2023 -

AutoNation Acura North Orlando responded

Thanks so much for the warm recommendation of the team here at AutoNation Acura North Orlando. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 26, 2023

Jeff Morton does a great job. He provided a video from the mechanic showing all the items that needed attention. Seeing helps understand the recommendations! More

by burl777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Morton
Apr 26, 2023 -

burl777 responded

Jeff Morton is a great service rep

Apr 26, 2023 -

burl777 responded

Already responded . Jeff is great service rep.

April 24, 2023

Had several maintenance issues covered during this visit. All were completed in a timely manner. As well, Jeff, our service consultant was able to find us about $200 in coupon savings. More

by Scott
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Morton
Apr 27, 2023 -

AutoNation Acura North Orlando responded

Hi Scott, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura North Orlando. If you need more help, our team is available to talk -- safe travels!

Apr 27, 2023 -

AutoNation Acura North Orlando responded

Hi Scott, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura North Orlando. If you need more help, our team is available to talk -- safe travels!

April 18, 2023

I am a long term customer and had some issues with my MDX and reached out to our dealer in North Orlando. Over 4 weeks period, I called the call center 7 times and each time I was promised that I will get a More

by Bhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lee Chrestman and Mr Marcos
Apr 21, 2023 -

AutoNation Acura North Orlando responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

April 12, 2023

Great service at this dealership. Jeff has been my service advisor for years and is always a pleasure to work with. More

by Karen+John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Apr 21, 2023 -

AutoNation Acura North Orlando responded

Hi Karen, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Acura North Orlando. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 10, 2023

Always get excellent service at this dealerhip, Lee Chrestman has been my service advisor since I bought my vehicle. He provides excellent service. More

by apagan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Chrestman
Apr 21, 2023 -

AutoNation Acura North Orlando responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

March 23, 2023

Mr. Lee Chrestman has always been quick to respond to my questions by telephone, E-mail or while I was at the dealership!! He is pleasant to work with and always recommends the right future service for my More

by wthrash2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
"Q" and Mike.
Mar 27, 2023 -

AutoNation Acura North Orlando responded

Hello , we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Acura North Orlando. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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