AutoNation Acura North Orlando - Service Center
Sanford, FL
689 Reviews of AutoNation Acura North Orlando - Service Center
I was there for an oil change and tire rotation which was prepaid. As I found out I also needed other fluid changes based on exceeding 30.000 miles costing around $900. I was not made aware in advance that I prepaid. As I found out I also needed other fluid changes based on exceeding 30.000 miles costing around $900. I was not made aware in advance that I will need this. Also, I purchased a 4 year oil change and tire rotation for around $1.400 when I purchased the car. For this service, I received a credit for the prepaid services of a little less that $50. Looking at this from and equitable standpoint, I will not purchase this extra package the next time I purchase another Acura. Also, I did not get a complimentary car wash upon completion of the service I received. Thanks More
Dropped my car off the night before for a recall appt the next morning. Received a video explaining the inspection results and recommendations, and car was cleaned inside and out when I picked it up. Only next morning. Received a video explaining the inspection results and recommendations, and car was cleaned inside and out when I picked it up. Only issue I have is that the recall stated the service would only take 15 minutes and it would have been more efficient if I could have brought it in, had it done at the appointed time, and been done instead of having to leave it and get someone to meet me there there and drive me home, then have someone drive me back to pick it up, very inconvenient! More
AutoNation Acura North Orlando is the best, most professional and courteous dealership. Thank you for your continued standard of excellence, where communication, safety, and customer care prevail. professional and courteous dealership. Thank you for your continued standard of excellence, where communication, safety, and customer care prevail. More
Great service experience. Jeffrey is my advisor. He always respond to my calls and keep me in the loop while my vehicle is in service. Jeffrey value my business and my time. Jeffrey is my advisor. He always respond to my calls and keep me in the loop while my vehicle is in service. Jeffrey value my business and my time. Is all about team work and that what I value most! Thank you to the Acura North Orlando team. More
Quality job. Maintenance appointment done on timely manner. Good interaction with Marcos.. Service parts associate was helpful. Maintenance appointment done on timely manner. Good interaction with Marcos.. Service parts associate was helpful. More
AutoNation Acura North Orlando is the best dealership in Florida no debating! The whole team including my service advisor Lee was amazing and professional. Thanks and highly recommend Acura North Orlando to Florida no debating! The whole team including my service advisor Lee was amazing and professional. Thanks and highly recommend Acura North Orlando to everyone. More
I've purchased and leased 6 vehicles from this dealership over the past ten years. The service has always been great, my current service advisor Marco's is professional and thorough. over the past ten years. The service has always been great, my current service advisor Marco's is professional and thorough. More
The service dept Julianna is great. Takes too long to get car serviced when you’re waiting. Car wash sucks -water spots all over the windows,etc. Would be nice to inform owners how long Takes too long to get car serviced when you’re waiting. Car wash sucks -water spots all over the windows,etc. Would be nice to inform owners how longer it would be before your car is ready More