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AutoNation Acura North Orlando - Service Center

Sanford, FL

4.8
689 Reviews

689 Reviews of AutoNation Acura North Orlando - Service Center

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June 29, 2023

I was there for an oil change and tire rotation which was prepaid. As I found out I also needed other fluid changes based on exceeding 30.000 miles costing around $900. I was not made aware in advance that I More

by tcordell-isas
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Tim
Jul 03, 2023 -

AutoNation Acura North Orlando responded

Hi, we are deeply disappointed by your experience at AutoNation Acura North Orlando. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0749 to discuss what we can do to help.

June 28, 2023

Dropped my car off the night before for a recall appt the next morning. Received a video explaining the inspection results and recommendations, and car was cleaned inside and out when I picked it up. Only More

by mem103297
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeffery
Jul 03, 2023 -

AutoNation Acura North Orlando responded

Hello, thank you for taking the time to leave us feedback. If you ever need help, just give us a call. Happy motoring!

June 26, 2023

I’ve been using this dealership for 18+ years because they always take great care of me and my car. More

by pgalvin1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marco
Jun 30, 2023 -

AutoNation Acura North Orlando responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Acura North Orlando. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 24, 2023

AutoNation Acura North Orlando is the best, most professional and courteous dealership. Thank you for your continued standard of excellence, where communication, safety, and customer care prevail. More

by FanAcura
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lee Crestman and Robyn Heyman
Jun 27, 2023 -

AutoNation Acura North Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 20, 2023

Great service experience. Jeffrey is my advisor. He always respond to my calls and keep me in the loop while my vehicle is in service. Jeffrey value my business and my time. More

by victorjp87
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeffrey Morton
Jun 23, 2023 -

AutoNation Acura North Orlando responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 19, 2023

Quality job. Maintenance appointment done on timely manner. Good interaction with Marcos.. Service parts associate was helpful. More

by oscar_rodri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
Jun 23, 2023 -

AutoNation Acura North Orlando responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 16, 2023

AutoNation Acura North Orlando is the best dealership in Florida no debating! The whole team including my service advisor Lee was amazing and professional. Thanks and highly recommend Acura North Orlando to More

by blaze3104@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee
Jun 23, 2023 -

AutoNation Acura North Orlando responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 15, 2023

I've purchased and leased 6 vehicles from this dealership over the past ten years. The service has always been great, my current service advisor Marco's is professional and thorough. More

by nicjenks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
Jun 22, 2023 -

AutoNation Acura North Orlando responded

Hello, We are pleased to hear you had such a positive experience with us! We appreciate your recommendation of AutoNation Acura North Orlando and we hope to be of service again in the future.

June 15, 2023

Everything was handled professionally and was completed in a timely fashion. The service representative was well versed on the car More

by Rosanne.stella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
Jun 22, 2023 -

AutoNation Acura North Orlando responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

June 15, 2023

The service dept Julianna is great. Takes too long to get car serviced when you’re waiting. Car wash sucks -water spots all over the windows,etc. Would be nice to inform owners how long More

by Drjcb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julianna, service supervisor
Jun 22, 2023 -

AutoNation Acura North Orlando responded

Thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 680-0749. We hope to hear from you.

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