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AutoNation Acura North Orlando - Service Center

Sanford, FL

4.8
689 Reviews

689 Reviews of AutoNation Acura North Orlando - Service Center

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July 21, 2023

Lee is competent professional with excellent communication skills good service, clean car and professional environment More

by tali4321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee
Jul 26, 2023 -

AutoNation Acura North Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 17, 2023

The staff is very courteous. Marcos was an excellent service advisor. I would highly recommend. More

by Cdloyd3747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
marcos
Jul 24, 2023 -

AutoNation Acura North Orlando responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura North Orlando! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 17, 2023

Always a great experience getting in and out for my maintenance on my RDX. They kept me informed while I waited and even provided a video of the mechanic waking thru many checkpoints. And the car is w More

by tsm_chgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
Jul 24, 2023 -

AutoNation Acura North Orlando responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 13, 2023

I rated Acura North and my service advisor Marcos Five Stars. Great customer service and fast completion of servicing my car. The only nit picky, negitive I would say was the free wash after the service w More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Martinez
Jul 17, 2023 -

AutoNation Acura North Orlando responded

Hello Sean, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 13, 2023

PATHETIC AWFUL SERVICE DEPARTMENT! !!! AFTER 4 YEARS OF WORKING ON ROUTINE SERVICE TO OTHER REPAIRS, THE EXPERIENCE IS THE SAME…DISGUSTING!!! NO ACCOUNTABILITY AND NO INTEGRITY IN Q More

by Bellaire947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff, Justin
Jul 17, 2023 -

AutoNation Acura North Orlando responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (407) 680-0749 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Jul 18, 2023 -

Bellaire947 responded

Called back the phone number provided on 07/18/23 at 4:55pm to speak with GM as requested. The auto call states to press 5 for other departments, once I did it just rang and then sent me back into the answering queue! I then hung up and called back again and was connected to Nick in sales. He attempted to get the GM on the phone while I’m writing this response and now after 8 minutes on hold I’m going to hang up. The message is LOUD AND CLEAR! AutoNation Acura does not have the principles-moral-values to respect the concerns of the consumer…SAD!:-(

July 11, 2023

The customer service I received during my first oil change was exceptional. I loved the video they sent of my vehicle inspection. I would definitely recommend this dealership to family and friends. More

by Lp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Jul 15, 2023 -

AutoNation Acura North Orlando responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 07, 2023

Awesome service once again. Never disappointed when I leave and Jessica is by far one of the best service advisors I have dealt with. More

by unser2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Jul 10, 2023 -

AutoNation Acura North Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 03, 2023

Great Service! Service staff is very courteous and always helpful. Service representative is "superb" professional, always answer questions, review vehicle service More

by ab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
Jul 03, 2023 -

ab responded

https://www.dealerrater.com/consumer/account/reviews#

June 30, 2023

Very courteous service dept. - also very helpful with any additional questions you may have about your vehicle. More

by Petey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
Jul 04, 2023 -

AutoNation Acura North Orlando responded

Hi, we are pleased to hear you had such a positive experience with us, Petey! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 30, 2023

Good service. Professional. The Services are so expensive 😒. The service people are good and always accommodating when we need service. More

by rothjrml
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
I Forget his name
Jul 04, 2023 -

AutoNation Acura North Orlando responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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