AutoNation Acura North Orlando - Service Center
Sanford, FL
692 Reviews of AutoNation Acura North Orlando - Service Center
I always know my car is going to be in good hands when I schedule with Marcos M as service advisor. He makes sure everything is properly addressed and taken care of, keeps me updated the whole way. 100% rec schedule with Marcos M as service advisor. He makes sure everything is properly addressed and taken care of, keeps me updated the whole way. 100% recommend getting service done with him as your advisor! Will continue to take my car to Acura for all my service needs. More
They were very thorough diagnosing my car. They even sent me a video on what needed to be done with the technician elaborating! The auto rep was helpful and he also explained everything very cl They even sent me a video on what needed to be done with the technician elaborating! The auto rep was helpful and he also explained everything very clearly. This was the best experience ever dealing with a car diagnosis. More
Lee was very knowledgeable and helped me get to the root cause of the stuttering my car was experiencing on slight uphill inclines. Runs very smoothly now. cause of the stuttering my car was experiencing on slight uphill inclines. Runs very smoothly now. More
Always a great experience getting in and out for my maintenance on my RDX. They kept me informed while I waited and even provided a video of the mechanic waking thru many checkpoints. And the car is w maintenance on my RDX. They kept me informed while I waited and even provided a video of the mechanic waking thru many checkpoints. And the car is washed for me as well. More
PATHETIC AWFUL SERVICE DEPARTMENT! !!! AFTER 4 YEARS OF WORKING ON ROUTINE SERVICE TO OTHER REPAIRS, THE EXPERIENCE IS THE SAME…DISGUSTING!!! NO ACCOUNTABILITY AND NO INTEGRITY IN Q !!! AFTER 4 YEARS OF WORKING ON ROUTINE SERVICE TO OTHER REPAIRS, THE EXPERIENCE IS THE SAME…DISGUSTING!!! NO ACCOUNTABILITY AND NO INTEGRITY IN QUALITY OF WORKMANSHIP!!!! THE CAR GOES IN FOR SERVICE ONLY TO NOT HAVE ANY ASSURANCE THAT THE WORK WILL BE DONE RIGHT! THE WHOLE DEALERSHIP IS A LAUGHING STOCK IN THE LUXURY LINE OF AUTOMOBILES!!!! ITS A CRACKERJACK BOX OF DEALERSHIPS BECAUSE YOU NEVER KNOW WHAT YOU’RE GOING TO GET! THE SERVICE DEPARTMENT RESULTS SCREAM THAT THEY DO NOT CARE ABOUT YOUR SAFETY-TIME-OVERALL EXPERIENCE I’M LEFT FRUSTRATED-DISAPPOINTED-ANGRY-DISGUSTED BY THE REPEATED BEHAVIOR OF SHODDY PATHETIC RESULTS More
I rated Acura North and my service advisor Marcos Five Stars. Great customer service and fast completion of servicing my car. The only nit picky, negitive I would say was the free wash after the service w Stars. Great customer service and fast completion of servicing my car. The only nit picky, negitive I would say was the free wash after the service was completed. There was soap residue on my car and windows; however, I appreciate them offering a wash service. I would not hesitate using Acura North for further service on my car. More
The customer service I received during my first oil change was exceptional. I loved the video they sent of my vehicle inspection. I would definitely recommend this dealership to family and friends. change was exceptional. I loved the video they sent of my vehicle inspection. I would definitely recommend this dealership to family and friends. More